BnBCulture Real Estate

Thank you, Rose and the team for your impressive work on leasing and selling my property recently. Rose is an amazing partner to work with. She is meticulous, and kept me informed on the progress. She sent me regular updates, proactively making suggestions, and attended to my concerns promptly. I would highly recommend BnBCulture for their professionalism and their level of service is beyond and above compared to the other real estate companies in the market. THANK YOU again to the team for your hard work!

I wanted to take a moment to share my experience with BnB culture team.As a tenant who has been renting from them for 2.5 years now , I have been thoroughly impressed with their service and professionalism. Here's why I highly recommend them:Excellent Customer Service: From the moment I first contacted them, Charis and her team have been incredibly helpful and responsive. They promptly addressed all my inquiries and concerns, making me feel valued as a tenant.Well-Maintained Properties: They ensure regular maintenance and promptly address any issues that arise. I appreciate their attention to detail and commitment to providing a comfortable living environment.Timely Communication: Communication with them has always been efficient and effective. They promptly respond to emails, phone calls, and maintenance requests, ensuring that any issues are resolved in a timely manner. This level of responsiveness has been truly impressive.Professional and Friendly Staff: Every interaction I've had with Charis and Lenny have been positive. They are professional, knowledgeable, and genuinely friendly. It's clear that they prioritize tenant satisfaction and go the extra mile to ensure a positive experience.Overall, my experience with BnB Culture has been exceptional. They have set a high standard for rental agencies with their outstanding customer service, well-maintained properties, transparent policies, and prompt communication.I wholeheartedly recommend BnB Culture to anyone in search of a reliable and trustworthy rental agency.Thank you Charis and the BnbCulture team for making my renting experience a great one!

I recently worked with Rose to sell my apartment, and I was very impressed with her patience, communication, and responsiveness.She was always available to answer my questions, and she kept me updated on the progress of the sale every step of the way.She is prompt and works well with other parties involved in the sale, for example my conveyancer and home staging partner without much input from my end.She kept me updated on the progress of the sale every step of the way. She sent me regular email updates, and she called me whenever there was something important to discuss.She was very responsive to my calls and emails. She always got back to me within a few hours, even if it was late in the evening or on the weekend.She understood my concerns about selling my home, and she was able to offer me sound advice. She also made me feel comfortable and confident throughout the process.Overall, I was very happy with the service that I received from Rose. She was professional, knowledgeable, and responsive. I would highly recommend her to anyone who is looking to sell their home.

A friendly and professional team. They are able to tackle even the most complex of property management issues, and will still come through with the desired results. Would recommend to anyone looking for a skilled property manager.

Over several years, Rose and her team (Charis and Lenny) did an excellent job in finding great tenants for my investment property (that was in the midst of challenging and uncertain Covid times in late 2020), managing my investment property over many months, finding new wonderful tenants when the previous tenant vacated in Dec 2022, and eventually negotiating with and confirming a buyer for my tenanted investment property in March 2023, which is another challenging time for the task because of numerous interest rate rises resulting in highly cautious buyers.Over this long term work relationship, communication with Rose and her team was always friendly and easy, and they were always quick to action whatever needed to be actioned. Besides their speed in finding great tenants, I am also very impressed by how they managed the sales of my investment property because there are many tricky aspects to the circumstances of the property, with sales being initiated towards the end of one tenancy contract, and with the property eventually being sold as a tenanted investment property with a new tenancy contract in place. Throughout the tricky sales process, Rose discussed with me and helped me think through the changing situations thoroughly in order to develop effective sales and tenancy strategies for my investment property. This is a feat that cannot be easily replicated elsewhere, so congratulations to the team, and thank you for all your hard work. :)

What can I say about the Charlie Angels Trio. One word, AMAZING!I would like to express my heartfelt gratitude to BnBCulture team especially to Rose, Lenny, Charis & Wen. Rose is understanding, patient, approachable and listens to your needs & requirements from the moment you meet her to discuss on the leasing procedure. She is both relational and professional in her approach. As for Lenny, she is utmost efficient in searching for the potential tenants for my place. The company also offers a “styling service” which is optional. To me, this is highly recommended to transform your place to a beautiful, heartwarming and welcoming home. The team did an AMAZING job. The video promo that was recorded by Charis was superb & Wen, is really efficient in responding to my enquiries.All in all, my home was leased out in less than a week from the moment it was advertised to confirming my tenants. I highly and strongly recommend BnBCulture team as they are diligent and above all, passionate in what they do. They understand the needs of all parties involved and meet the needs at God speed timing.

I had an exceptional experience working with BNB CULTURE REAL EASTATE. Their expertise, professionalism, and dedication truly set them apart. From the moment we started working together, they made the entire process seamless and stress-free. They were always available to answer my questions and address any concerns I had. Their knowledge of the market and attention to detail were evident in every interaction. Thanks to their guidance and negotiation skills, I was able to find and secure a tenant  at a great price. I highly recommend BNB Culture for anyone in need of a reliable and trustworthy real estate agent. They deserve a solid 5-star rating for their outstanding service.

Lenny, Charis and Rose are committed and sophisticated property managers. I have total confidence in their ability to manage my apartment, and, living interstate as I do, I rely on them totally. They have twice found new tenants quickly and I believe they are always alert to my best interests.They also have a great understanding of the market in which they operate, all having worked for large realestate companies before venturing to start their own business. They combine integrity and warmth with excellent client service and business skills, I have no hesitation in recommending them.

I had just completed the selling process of an apartment in the CBD Melbourne through Rose, Charis, and the BNB Culture team. Rose and her team are very professional, patient, and hard-working, and always keep me posted with updated buyers’ inquiries and analysis. As a person having no experience in Melbourne’s property market like me, they walked me through the needed process and get the job done from the very beginning to the end.I would like to take this opportunity to express my sincere appreciation and gratitude to the whole team for their hard work and kind help.Joseph & Jane