Mr Telco

Great service & friendly staff in Scott Mc Auliffe. Sorted some minor issues.

Dodgy from the get go , stay away

Our phone line began losing dial tone and internet began failing, whilst always slowish.My ISP, Dodo, responded quickly by requesting aTelstra technician to check the 'fed in' speed for which the Telstra Technician reported fed in was ok, then suggesting my problems were internal.Today in frustration, i paid for Telco Technician to check my telstra fed in and my internal system. The Mr Telco technician confirmed my internal system was perfect however the telstra fed in system was unusually slow i.e:-downstream line atten 28db with upstream only 4.5 db.-downstream SNR 6db with upstream 25.db.The Mr Telco technician's report contained objective data and also graph pictures of this slow performance.Mr Telco Technician, Domenic took the time to explain his tests and that the Mr Telsco report will enably my ISP to contact telstra and require them to provide an sustainable outcome.

SCAM SCAM do not trust these people I paid them to come and fix my phone line and no one showed up I kept calling to find out what's happening then couldn't get through to them then a person called and apologised and said he will Refund me but 3 weeks later still nothing it's not a very professional company So people think again before you pay have a look around for a local company Trust me Mr telco will take your Money and Run

Poor communication. Dont know if the job i really need done will ever get done

Went from bad to worse. Bad: over 2 hours late. Worse: this was a very simple job - run 6m of fresh cable under a window sill, and then establish a connection inside the house. Instead of trying to hide the conduit, Eric decided to run it right to the main entrance of the house. Literally 40cm away from the front doormat. Potentially a trip hazard, and so ugly. Made him rip it up, and run it along a shorter route. Shouldn't have to have clients tell you how to do your job. Poor communication, lazy, and it cost almost $400. Ridiculous. Head for the hills if Eric of Mr Telco ever crosses your path.