JJ Auto Parts

Super professional over the phone service. These guys are excellent! Haven't even received my order yet but I just thought id leave a review to say they couldn't have been better and more helpful over the phone

This shop gives the customer great service and good value for money. Nick from customer service is very helpful when I pick up my order and he delivered a great service. Highly recommended to all. Thank you Nick!

I went in yesterday afternoon and was served by Nicholas after a day of running around searching for parts for my subaru. Best service, nicest guy & prices are unbeatable. Highly recommend this place. Very organised with all the parts they have.

Excellent service, excellent customer service team. After I ordered an incorrect part through ebay (entirely my fault) the correct part was delivered by courier within 24 hours, and the refund for the returned incorrect part was processed the next day. The part was in perfect working order, and was less than 25% of the cost of a new part - which wasn't available in Australia. Highest possible recommendation.

This is a great way to find part for a fraction of the cost. The representatives on the phone were very professional and helpful. Their management was also very keen on resolving any issues and problems. Just keep in mind that the photos may not cover all aspects of the part condition so I recommend to talk to them and get extra info or photos.

Won't be buying second hand again. purchased a 2nd hand partially recondition gearbox only for it to break down while the mechanic was testing the car. The transmission didn't even make it out of the mechanics shops. They claim there warrenty is simple they will either replace the part or fix it". However in my situation they refused to repair it and didn't have another one to replace it with. So they offered me a refund however I had already spent $1560 on labour to get there gearbox put into the car then removed once again. There warrenty states it doesn't cover labour however it is Australian consumer law that I should be in the same position I was before purchasing there faulty item. In this situation I was $1560 short and 3 weeks later. So definitely not in the same position as I was prior to there faulty part. I tried explaining it doesn't matter what your warrenty states

After speaking with Brad today, he has addressed the issue I presented to my satisfaction. In light of his acceptance of my grievance, prompt agreement to rectify the matter asap, I have no hesitation in reinstating JJ Autos 5 star rating.

Very helpfull and professional staff that made sure i had the right replacement engine for my 2008 Kluger before payment and being shipped over to Wa. Great price and very reasonable shipping rate as well. Thanks again.

I just purchased a rear bumper bar from JJ Auto and I couldn't falt the service. Part was supplied at a very competitive price and delivered on time. Well done JJ Auto Parts.