HeadsUp Kippax Inc

Such a supportive and welcoming environment! Sue and her team are so lovely. So much love for their warm hospitality towards each customer that walks in.

I would like to thank Sue and All of the staff at Kippax Heads Up for their patience and support during.what was an extremely difficult time for me … after my diagnosis of breast cancer … then my surgery… chemo …and . Loss of hair , also during the period of time whilst I was having radiationThey supported me and made me feel comfortable with my new look … showing me a range of products that suited me and made me feel like me again …. With a range from of headwear and a wig that was just like my own hairThank you SueI would highly recommend your services

They were kind and made me feel special

I am grateful for your help and kindness to me during my cancer treatment. Your assistance and empathy helped me enormously.

The most friendly and welcoming environment. Sue is so lovely and helpful. They have a fantastic range of beautiful wigs, hats, scarves & accessories. Highly recommend!

I purchased a beautiful turban and put a deposit down for a wig the week before I started Chemo, fast forward 20 weeks (14 rounds of chemo) the cold cap worked wonders (didn’t loose my hair) so I didn’t end up needing my wig.No communication (I was very sick and that was the last thing on my mind) I walked in and was greeted my the owner, she was very polite until I mentioned ‘I wanted a refund because I didn’t loose my hair’Instead of her been nice and asking how treatment went or asked about how I didn’t loose my hair she went straight on the defence ‘this is a non for profit, I don’t come here to serve YOU people’ like excuse me? YOU people? What does that even mean? What just happened? I’m still in shock as I’ve never been treated so poorly in my life. I’m a very nice and polite person but that really upset me, then she threw the terms and conditions at me and sent me a rude text. Not a nice way to speak to any human. I work in retail and I would never speak to anyone the way she spoke to me.

Sue and all staff are the most amazing human beings you would ever wish to meet. This business is so professional and is so well suited to all of our community. Canberra's queer community and trans people can also absolutely benefit and be helped supported and loved by this business and Sue the owner.