Raine & Horne Toowoomba Property

Very happy with the service provided by Kelly from Raine & Horne. Kelly is very knowledgeable and approachable. She helped us throughout the house hunt process until it got settled. Thanks, Kelly, I will recommend you and if I ever want to buy again, it will be under your guidance.

Working in the same industry as Kelly Ray from R&H Toowoomba, I have always admired her knowledge and passion for Property Management. So much so, I refer my family and friends to her with confidence. & They also, can not stop talking about how great she is!!

I met Nikita Thompson at an open inspection, she was super lovely, very helpful and willing to help and provide information with a positive attitude!!

Nikita has been extremely helpful while looking to secure a new property, really happy we came across her! I Defiently recommend contacting Nikita for your next rental!

Shannon Goldsworthy at Raine and Horne was an absolute pleasure to work with. It’s refreshing knowing my property is in safe hands with someone incredibly knowledgeable about the industry. Could not recommend Shannon more. The entire team is fantastic and readily available for all enquires.

If you are looking for Property Management in Toowoomba, you can start and end your search with the phenomenal team at Raine & Horne!I’ve had the pleasure of working with Kelly Ray from Raine and Horne on several occasions, and I have to say she is one of (if not) the best property managers I’ve had the honour of working with. Her promptness in responding to all inquiries and concerns is truly impressive. Her professionalism is second to none and her deep understanding of the market is evident in the way she guides both myself and her clients through the process. Her willingness to go above and beyond is truly appreciated, and she’s always there to help and guide you every step the way. What really sets Kelly apart is her kind and caring nature. She’s a beautiful person inside and out, and it’s clear that she truly cares about her clients and her work. Kelly is an invaluable asset to any investor and I would highly recommend her to anyone looking for a sensational property manager who is both knowledgeable and compassionate. I cannot recommend anyone else more.

Extremely Unprofessional property management. It is even worse to communicate with their manager Twyla Sullivan. They even did not asked the tenant to sign the Entry Condition report. They didn’t send or mentioned to me about the Entry Condition report before the tenancy started so I did not know the tenant didn’t sign the document until the tenant is going to move out. They only sent me the GTA. I have agreed their proposed rent . However, in tenant signed GTA they wrote lower price without informing me in advance. I was too busy to check the GTA carefully, so it was too late when I realized the rent price was changed by the agent. They offered the lower rent to the tenant unauthorized by me. Somehow I should check the GTA carefully. Therefore, for the lower rent issue, I did not blame them. However, I would like to remind landlords to be carefully check the documents they provided to you. It may not the same as they discussed with you before. Every time, when I have problems to discuss with them. They only emphasized that how professional and experienced property managers they are. In fact, they did not help at all. All I can got is excuses. Maybe because I am in overseas, it’s hard for me to monitor the real situation by myself. Their attitude and service were very poor and always put the blame on others. Like they are too professional to make any mistakes.

Nikita is very helpful.We have been looking for a place as first time renters and Nikita has been so helpful letting us know how we can strengthen our application.Really recommend having a chat with with anyone at Raine & Horne when starting the process.

I recently had the pleasure of working with Raine & Horne Toowoomba to purchase my dream home, and I cannot express my gratitude enough for the exceptional service provided throughout the entire process. The agency demonstrated unparalleled professionalism, extensive knowledge, and a genuine commitment to helping me find the perfect property.

What an amazing experience we had with Kelly! Her efficient communication and positivity kept my partner and I calm in what could have been a stressful situation. Kelly is a pro and we're so grateful! Thanks Kelly!