Virgil Removals Canberra

Moving is a stressful time and Virgil made it worse.I booked a packing service and move for a 2 bedroom apartment. At the last minute the booking was brought a day sooner meaning that I was not prepared for the move. Having used professional packers before I did have an expectation of packers who could assist me. However, I had movers who did their best but they were clearly not experienced packers who offered an efficient service. The packing wasn’t done with care nor was any kind of labelling done.At their recommendation I added an additional mover - however, I didn’t see the additional mover really improving the speed with which the items were loaded on to the truck. The movers themselves were incredibly pleasant but not particularly fast.Ultimately, moving the pack and move sooner has negatively affected me financially. Furthermore, the poor quality of the packing has meant some of my breakable items weren’t well packed and were damaged in transit though I haven’t finished unpacking yet.I made contact to express my disappointment with the service and 3 days later I have had zero response. Sadly despite coming highly recommended the service was incredibly poor and I could not recommend them to anyone.

Virgil Removals are worlds above their competitors. Not only did they make the booking side of things very easy, their level of communication from pre booking to move day is ultra professional. The move itself was well handled with experienced movers and just a totally all round good move. Can’t speak highly enough about them. Thanks Virgil Removals.

Virgil Removals were very good and easy to deal with. I hired them for a pack and move over 2 days in which they came with all boxes and packing materials. They allowed me to pay out of the settlement money for my house sale so they deal th directly with my conveyancing solicitor and invoiced them and it was a really smooth and professional job.

Happy customer. Moved our 3 bedroom house of 30 years to the South Coast as we’ve just recently retired. The movers did it all in 1 day despite battling the Fadden Hills driveway which is an extremely steep and narrow driveway that the boys has to park at the bottom as the truck wouldn’t fit up there. Elton and Manny had a very good attitude and we’re excellent workers.

Pro's: 1. The bookings team was excellent 2. they handled my items with careCon's: 1. The manager called me saying that he would put on an extra worker without extra charge - movers show up tell me that I'd have to pay for the extra worker. The extra person end up leaving because of family emergency.2. They rocked up 2 hours late3. Whilst I appreciate that the company is not ageist, they hired 2 older men who were moving at snail's pace. Luckily we had friends pitching in- wee had already removed all the boxes and small things. What should have been a 2-hour job was a 3.5-hour job - all they had to do was move a dining set, 1 couch, 1 TV and TV stand, 1 queen bed, 3 chest of drawers, and 2 desk and chairs and a couple of pots of plants! Not even fridge and washing machine.I moved more than 10 times for the past 10 years because of my line of work so I know what the usual pace is meant to be and this is 2 to 3 times slower than usual!

Thank you to Ian for everything. I probable under informed you of exactly how much furniture we have, so half way through the day when I was worried we would not get it all moved in a day, Ian the manager came from the office and lent a hand to make the move go faster to enable me to be in the new house by early evening which meant a lot to me because all the kids rooms and beds were set up and they could go to bed at a normal hour. Thank you so much I appreciate your level of service.

Thank you to Elton and Collin who made loving not stressful. They say moving is the 3rd most stressful event in your life and I am happy to say Virgil removals and team Elton handled my move so well that I was so impressed and not stressed at all. You guys came highly recommended and I can see why.

Ramey and Peter made my experience of moving house very easy. They were very kind and happy to help anywhere.I had been stressed leading up to moving day but as soon as the guys rocked up with a big truck and ready to work, I felt much better. They have a “nothing is too hard” for them motto. And with no hidden fees.Thank you Virgil Removals for a good move.

I used Virgil Removals for my 3 bedroom move and would have no hesistation in using them again. The move itself went really well thanks to those guys. Thank you Virgil Removals.

Honestly incredibly impressed with the service I received from Virgil Removals. I received prompt responses from Ian for all my enquiries and questions leading up to the move. I had not moved in years so I had lots of questions (some probably annoying and silly) and at all times I was responded to professionally and promptly. I was given a call 2 days prior to my move by one of the customer representatives just to go through a few questions, and then on the day of my moves from the Removalists advising they’re on the way.Once they arrived, they introduced themselves and got straight to work. You have a customer for life now, very happy with the service you gave me.