Smile Specialists Suite - Newcastle

I have found all members of the Smiles Specialist Suite team to be thoroughly professional, caring and approachable. They have thoroughly answered my questions or concerns around the plan for both non- surgical and surgical treatments I have undergone. Follow up care has also been excellent. I was initially referred as I needed a peridontist who offered an IV sedation option. The anaesthetist was also excellent, attentive and caring.

Very professional and caring team. I was anxious about my treatment but have been reassured with each visit and the team have been happy to answer my many questions with honesty. I am happy with the outcome of my treatment.

Although Smile Specialists came with good reviews I didn't even make it to consultation before getting a referral elsewhere.After having surgery unexpectedly I had to call to move my appt back by a week while recovering. I was told I needed to pay a further $99 non refundable deposit on top of the deposit I had already paid. To avoid paying a further deposit I provided a hospital discharge summary which they deemed from reading that I was in good health to attend my appt even though I had just had a nose reconstruction. They then requested a medical certificate! I found this all ridiculous and have never come across anything like this in my life. Have now made a new appt elsewhere with no fuss.

A very professionally run clinic with highly qualified staff attending. I had some serious issues with my teeth that were rectified with a number of appointments. Staff listened and explained every detail about the procedure prior to each appointment. Gentle and kind staff. Highly recommended.

I recently visited Dr Lizzy for a dental procedure, and I can confidently say that they are one of the best periodontists out there! The office itself is clean, modern, and well-equipped with the latest dental technology. Their unparalleled expertise and attention to detail really set them apart from others. They took the time to thoroughly explain my treatment options, answer all of my questions, and ensure that I was comfortable throughout the entire process.Thanks to their skillful hands and compassionate care, I was able to achieve the healthy smile I've always wanted. I highly recommend Dr Lizzy to anyone looking for top-notch periodontal care. They truly go above and beyond to provide their patients with the best possible experience

I’ve been a patient at Smile Specialists Suite for around 8 months now and cannot fault the service I have received. I’ve felt completely comfortable every step of the way and can’t thank the team enough for looking after me so well.

My son was referred to Smile Specialists suite by our orthodontist. Whilst they were a little more expensive than another quote we received, we’re so pleased we chose them to do the work. We were so well looked after at all times. Extremely happy.

Horrible experience, drove over 2 hrs for a consultation that cost me $400 for them to tell me all I needed was a general clean, was then quoted $1900 for a clean and “advice” & another $1480 on top of that for a mouth guard. Absolutely waste of time, go to a normal dentist that don’t over charger.

I'm writing this to warn others about this terrible service with extremely high costs, rude staff and judging by the other reviews I'm not on my own. Sounds like this used to be a good practice but I can assure you with my own experience and my daughters experience it was horrendous. They tell you wrong information and send you msgs almost daily for payments and really charge through the roof. My daughter just wanted a general clean and was charged $399 for the first consultation and told by the reception that she could have her teeth cleaned on the same day. On the day of the appointment she was told to come back for teeth cleaning at a cost of $1800. There were charges on there for dietary information and smoking counselling which she did not need. Also my appointment was booked for surgery and I was told I would be under full anaesthetic for the first part of the operation and then light sedation for the second part. Anaesthetic man calls me ⁵ days prior to surgery saying I don't feel comfortable putting you under as your high risk and I can't do it. My deposit was refunded and I will go elsewhere.

Very satisfied with Smile Specialist Suite for my daughters procedure. The care & dedication we received as patient & (carer of patient) was wonderful, that was settling prior, during & post operation! Would thoroughly recommend Dr Lizzy & her amazing team at Smile Specialist Suite!