Oz Mobile Repairs

Best service by Alex serviced me pefect would not go back to a different shop

I had a really good experience initially which was going to be a 5 star review, I broke the LED part under my phone screen and they were able to fix it within 24hrs which was reasonably priced and the man who helped me was really nice. When I came back to pick up my phone, he put a glass screen protector on and I realised when I got home he had placed it off centre and over the camera meaning it couldn't be used.No big deal, I went back a few days later to get it fixed and it was a different man there to help but when he lifted the screen protector, he cracked it in half and said it would be slightly raised now. I told him it wasnt cracked prior (had only been on there 5 days) and he had just done that. He refused to admit he did it even though I watched him do it and told me I did it myself? Wouldn't replace it and was really rude.I wouldn't go there for accessories or screen protectors, go down to the stand alone shop near big W.

I have never been to a more professional and kind customer service. Absolutely love their experience and explanation of everything. Will definitely be coming back and recommending all of my friends and family.

Long long long wait.staff have very little knowledge on how to fix problems they just tell you to go to someone else.I went to the guys that sell phone covers a few shops up and they fixed all the problems with my phone.

Took my iphone in to get new glass on the camera- nothing wrong with camera i had just smashed the glass lens that covered it. Shop attendant said to come back in 20 minutes and he'd be done...Went back to pick up my phone and pay and the shop attendant said that he messed up and needed to order another part in to be able to fix it. Now the camera is very very blurry and cannot be used. Offered to fix it for free after HE had messed up and i just had to pay for what i had originally gone in for, which was fine.Took my phone to a more reputable repairer and now i have to pay full price to get the mistake they made fixed but at least i know it'll be done properly.Very disappointing, unprofessional environment, never going back and do not recommend.

I got my phone fixed within a day and they wrote a technician's report for me so that I can claim it to my insurer. The service was slightly more expensive than other shops but they showed me the official Samsung parts they used to fix my phone and the service was fast and professional. You get what you pay for I guess!

Excellent customer service in store. The assistant was very friendly, knowledgeable and extremely helpful.

They replaced the camera on my Note 10+ in just over 2 days. Service was prompt, very reasonably priced, and thorough; they kept me updated throughout. Very happy with them and will visit again if I need repairs in future.

Absolutely incredible service went above and beyond and made fixing my phone so easy and carefree, lovely guy to have dealt with, can’t wait to smash my phone again to have him help me out with it, legend.