A Woman's Touch Domestic Agency

False advertising, no woman there would touch me

Our previous cleaner was with us for years and was great. When she retired we had to deal with head office again. This was more difficult than it should be and the head office people were very unpleasant. We're going elsewhere.

I am very upset and disappointed with the phone conversation I just had with these people. All I wanted was a quick and easy quote over the phone and to potentially book and keep using them if the work was done well. Call made was very unpleasant and absolutely no customer service at all. Please be careful with dealing thess people - If a business is not prepared to accept the importance of customer service and just simply having some manners over the phone - I rather not have them coming to my place of residence.

I found this agency very frustrating. They insist on cash payment for their staff which makes the busy working life even more difficult when you need to leave cash each week. I had three different cleaners over the few months I used them. One, had almost no experience cleaning and I had to explain to her how to dust and vacuum. She eventually left the agency and I had two more cleaners. Most of the time it was almost impossible to tell if they had been. If the kids left anything on the floor they wouldn't vacuum that area. I suggest if you have children you don't use this agency.

Do not use this agency, they only care about money and nothing else!!!I would not even give it a rating.