Hills Flooring Centre

Many thanks to Tim and install team. Good service!

This company supplyed and installed a laminated timber flooring to my house only 4 month ago. Now, I found that some gaps have been appearing  between the stair step and step nose.A director, Tim came to my house 2 weeks later  after I had made multiple complaint calls and emails. He said the crack is normal and he is  blaming my knowledgment since this is the first time i have had timber flooring in my house. He said we cannot step of them before 48hrs after installed which I hadent untill weeks later. He said he would send a installer to fix the issue if there is any work around my area. If not, I need to wait. It's alredy been more then a month from the first complain and im getting annoyed as this is delaying my schedule and the damage on the multiple steps are only getting worse.I paid $11,000 for this install and I had to get a painter to do the skirting boards because there was too much damage.