endota spa

Incredible spa oasis, wonderful treatments and I love the option to personalize and tailor to the specific needs in a targeted approach. Worth every penny

I have been going to this spa for many years. Today was by far the worst and most unprofessional experience I have had and I won’t be going back.I booked my appointment online, received both an email and text confirmation for the time. When I arrived at the salon I had to fill out a new client card, despite the fact that I have been there many times. It was then 10 minutes past my treatment time and I was told that my actual appointment time was an hour later than I had booked. It was inferred that I was incorrect, despite showing the email booking.Once I demonstrated that I did not arrive at an incorrect time, the young female decided to tell me that it wasn’t their fault and that they have terrible online booking software which they have received many complaints about. She then stated again that head office won’t fix it, and it’s not their fault. It’s the system’s fault. I was told to come back in an hour, which I did.I was then made to justify my appointment time again. The ‘manager’ said she was sorry for my experience and that their online booking system is rubbish.I had a salon staff member approach me for the treatment and call me by another name. Turns out it wasn’t the right person.The treatment itself, when it finally occurred, was underwhelming and disappointing. I had already described my massage preferences in my client card but was asked again and had to repeat all of the questions at the start of the treatment.The therapist was young, and felt very inexperienced. The tranquil experience I had come to know, was not at all tranquil or pleasant.And as I was departing and ensuring payment for my treatment, I was again called someone else’s name and being charged for someone else’s account.This was an absolute rubbish, unprofessional and ridiculous experience. Never again, you’ve lost my business.

Roshelle was so lovely and really took the time making sure i got the best out of my organic infusion facial. She explained everything and took her time massaging each product which was incredibly relaxing ❤️ thanks for your help :)

I go here every month and every time I leave I feel so refreshed, they ladies take such good care and time and effort into making sure you feel comfortable and happy, I definitely refer people to come here

Got a gift card from my children. Wow 90mins of absolute bliss. Thank you Maci, the massage, facial and pedi - wonderful. The studio is really chilled and relaxing. I will make this a regular treat.

I had an intense new age facial with Roshelle this morning and I can’t praise her enough. Usually when I get any beauty service done I keep to myself but with Roshelle she made me feel so comfortable and I felt I could ask her anything. She was professional, welcoming, kind and the facial was amazing. My face feels super soft and I couldn’t recommend her and the facial enough. :)

As a couple that was gifted a spa treatment my fiancé and I went to Endota spa not knowing what to expect or what was going to happen. We had the most relaxing experience and in no way felt exposed or uncomfortable we were fully relaxed and immersed in the tranquil music and lighting and our masseuse were amazing. We will be back

Pure bliss! From the moment I walked in until I left I was happy. The staff are lovely and the packages divine. There is plenty of free car parking just across the street so no worries there either. If you are stressed or just need pampering this is the place to go. Highly recommended.

endota spa Berwick It was a beautiful place to visit, very relaxing from the first feeling you walk in and staff very friendly. I used the gift voucher I got and the massage and hot stone was over before it really began the body scrub and facial was good but to be honest I thought my experience would have been better