The Cheesecake Shop Jimboomba - Open Now!

Recently purchased a 21st Birthday cake for my son. Cake exceeded our expectations!!! My son loved it and so did the guests. Will happily recommend Cheesecake Shop Jimboomba!!!

With the name the cheesecake shop there is no doubt we know the products are yummy.They are made and delivered to the shops so the franchisees really can’t take the credit for that they are business owners.Now what about service.As a business owner in Jimboomba for 10 Years I am appalled at the service I received today.Ordered a cheesecake on line to pick up at Jimboomba for two of my employees for a morning tea celebration.Oh with both their names on the cake which I paid extra for to be told the order had been allocated to the wrong shop but guessing Jimboomba received the money.I produced my receipt of payment and I assume it was the owner who approached me and said abruptly I would have to contact head office for a refund but I could purchase another from the store.Really! You opened a new business in Jimboomba on Monday 26th and you couldn’t even have the decency to offer a solution other than expecting me to buy another cake from your store, I think not,Never again.Congratulations on the opening of your store I wish you all the best and hope you can improve on your service being amongst all the great businesses surrounding you that do.

Great cake, friendly staff

Went out of there way to put a topping on a cheese cake that wasn't on the shelf, so a big thank you from me, ill be back

Not the best customer service and welcome for the first day. Did get to try the new Bee Sting Torte, it was fresh but a little too sweet.