Bevilles Jewellers

Sonya was incredible helpful after a chain I had brought my partner broke and kindly refunded the item and helped me find a better option. Excellent customer service experience! Will definitely be back soon thanks Sonya!

Horrible service me and my friends were literally just looking for something nice for our mums for mothers day. The staff member walks over and ask if we need help we kindly say no and continue looking after a few minutes of looking we here the working proceed to tell her work friend if theses girls don't want my help then they can get the f out" yes she said the actual f word. We had to get our mums something so we ended up getting a necklace and she rudely served us and continued saying such disrespectful langue to her work friend. I've been trying to get her name but unfortunately I cant and I'm very unhappy DO NOT SHOP HERE"

James was amazing over the phone, great customer service. Thank you so much for helping out!

I feel compelled to share my disappointment. Upon entering the premises, I was the only customer present, while the two ladies working there seemed occupied with their tasks. Despite my clear presence and obvious need for assistance, I patiently waited for approximately 20 minutes, hoping they would finish their tasks and attend to me.Finally, one of the ladies completed her work, giving me a glimmer of hope that I would receive the attention I had been patiently waiting for. I approached her and politely asked if she was available to help me. To my dismay, she curtly responded with a simple no" and abruptly walked away. Imagine my disbelief and frustration when she promptly proceeded to assist another customer who had arrived long after me.Needless to say

After making an expensive purchase the item broke within 2 days of having it, we went back to the watergardens store to see what our options were (16/12/2022) and received the worst possible customer service by Sandra. We were planning on exchanging it for a new one but after being spoken to in such a disgusting manner we decided to get a refund and spend our money else where.

Anytime I go in the store, Excellent Service and only too happy to help. My last visit Sonja was fantastic at the Taylors Lakes, Watergardens Store. Well done Sonja!! Beautifully presented and is always goes above and beyond in her customer Service.

Great jewellery store, my neice brought a gift to take back to the Philippines . The staff were really helpful and friendly. Thanks to everyone who works there

They were absolutely fantastic so helpful and just amazing they went above and beyond for me thank you ladies so so much I absolutely love ❤️ my ring

I was served by Rachel, the professionalism and the way she served myself and my mum was amazing we didn’t feel rushed and Rachel listened to exactly what we wanted thanks so much Rachel

Robbie, Leah and the team at Watergardens provide service second to none. They are friendly, knowledgeable and always happy to assist their customers. Will definitely be back.