Eureka Furniture Morayfield

A+ customer service. We were greeted and served by Theresa. She was lovely and very helpful. This shop is gorgeous. Beautiful stock , nice pieces. We will definitely be back again.

Beautiful solid furniture amazing service from the 2 ladies (manager and Theresa), top rate delivery service men prompt and polite. We will be returning customers for sure - edit make sure no default happen over 3 months waiting for a replacement insert, and still no definite date, no return or follow up phone calls from they warehouse/warranty people. Now 6 months waiting on cushion

Purchased bedroom furniture a painting and a desk. Beautifully laid out store with wonderfully helpful staff. Thankyou cant wait for it to arrive.

The furniture is nice, however, I asked to pick the item up in store but was advised they don’t do that. I was told that I had to pick it up from Acacia Ridge it pay $120 to have it delivered. I chose to pick it up from the depot on Saturday, when I had an unexpected day off of work I rang to see if I could pick it up and was told no because it had been planned for me to get it on a letter date. When I arrived on the Saturday to pick up my item I realised they had given me the address to the head office (which is closed on Saturday) and not the collection point. I understand they might have excuses for all of this but I have never had any of these issues before with any other furniture supplier. I will not be purchasing from this chain in the future.

The furniture is lovely but not worth the appalling customer service. Was told to bring 2 people to pick up as they will not help lift, arrived with my son to collect and found my table stuffed to the back of all other furniture, near a door she refused to open for easier access. When I questioned the position we needed to get if from and suggested it was not my responsibility to move other customers furniture to get mine out, I was told to F Off. If I could rate less than 1 star I would.

Pretty appalling customer service, furniture chain that relies on company policy’s that involve hiring employees not fit for working in a furniture store. Old, lazy and rude. Would give zero stars if possible. Shop elsewhere.

I just got my new couch & few other items delivered today and I just wanted to say how happy I am with the service. The sales lady was from the Kawana store (might have been Jennifer?) she was absolutely fantastic and nothing was a drama for her. She showed us several different couches and advised what was in stock and provided prices etc and recommendations. Her patience with us was amazing haha and she had a lovely sense of humour. So so happy with the whole experience and the items are incredible

I shopped there over the phone whilst my friend was in the shop. The seller was so helpful answering all my questions over the phone and even accepted to chat directly through my friend's phone. Absolutely happy with the service and the prices. I have high hope that the delivery and the quality of the products will be as good.

Over the past 2 years we have been shopping at Eureka Street Morayfield.We would easily have visited a dozen times & made multiple purchases for our new home.As with most furniture these days, some was on backorder & some in stock. This made coordinating delivery a bit tricky, especially since our shed build was delayed.Due to our own setbacks, we had to reschedule a couple of our deliveries & Wayne kept in constant contact with both myself & my husband to make the process as smooth as possible.During this time, we had 4 separate deliveries to 3 locations. One of the initial staff dealing with us had moved on, so Wayne took on the task & assured he'd look after us. That, he did!As long as Wayne is in board, we'll continue to make him our 'go to'.Thanks Wayne!!

Great place to get lovely furniture piece's for your house. Also pick up paintings, mirrors and accessories to go with your decor. Easy parking close to front door. Very helpful friendly staff.