Albert St Medical

Over medical practices demanding we come early to appointments only to be left sitting for an hour.When your appointment is at 9am there is no excuse to be three patients behind when only been open for an hour.Highly rude to assume patients don't have life's and meetings to go to and would appreciate the same professionalism and time management in return.I understand there is always unforseen circumstances but please don't make appointments you know full well you can not fill.After reading recent reviews it's obvious your staff follow procedure without consideration for reality.

Dr Raj and Dr Beatta have a well earned reputation for being fantastic and caring GPs. Definitely a clinic for the whole family.

A very professional and friendly family medical centre. Excellent doctors and very helpful front desk staff. Also other agencies available. I have been going here for years and feel valued, that my issues are listened to and provided with excellent advice every time. Timely follow up too. Highly recommend this practice in our community.

Whilst the doctors at this clinic are amazing , the reception staff are seriously lacking. It is quite disappointing as my family love the doctors here however every phone call made to make an appointment is met with complete rudeness. On one occasion being told our toddler could not see a doctor the next day and we need to be more organised as the doctors have shortened their days to which I responded we totally understand that however do not need to be rude to me how am I supposed to be 'more organised' when my not even 2 year old starts to throw up and vomit and cant get in to see a doctor for 3 days . Please let me know how we are to be organised (this was noelene on this occasion) also multiple times have met with Rita or had her on the phone tell us rudely to 'hold on a sec' or 'what i cant hear you' no manners from this elder bunch at all. All very sour women, I think the head of this clinic seriously needs to look at staffing, doctors are fabulous, staff are MAJOR let down and never get an apology for their mannerism.

Have been coming here for years and always the best care! Special thank you to Rita and Dr Raj and all the team for going that extra mile when I needed extra help recently. When the beauracracy of the hospital hindered what needed to be done Rita set to work to get reports to the right doctors for me. And the caring followup phone calls from Rita were very much appreciated too. Brian.

My husband has had a couple of iron infusion recently. Can not fault the service. Dr and staff are very friendly and obliging. Would highly recommend Albert St Medical.

Great family practice, me and my family have been coming to this clinic for a few years now and never had an issue, the clinic had been referred to us by a few friends, because of having previous issues with another practice, it was the best decision we have made and I don't see us changing clinic's ever.. We travel out of the local area because of moving this year, because we love this practice so much the staff are polite and accommodating, the practice is always filled with smiley faces. We see Dr Raj mainly and he is such a fantastic Dr he not only gives you great medical advise he works out what is best for you not just you medically but mentally and physically.. I have found in the past with Drs they are happy to give you a script and you go on your way, Raj is very accommodating to help find a solution or put you in a direction that will , me and my family feel safe knowing we not a number at this clinic. I always feel my 'mothers intuition' is valid for any concerns I have voiced with the Drs & Nurses here as with past clinics this has not been the case. We feel cared for knowing our health is number 1 and in good hands. We Couldn't ask for a better clinic, Thank you Albert St Medical and all the lovely Drs & Nurses.

About 6 weeks ago I was having increased breathing difficulties at the gym and with any exertion, I was loading some items into my car at home and sat in the car and could not catch my breath so being on my own I called an Ambulance and was conveyed to hospital with decreasing oxygen levels, after some hours a doctor came and saw me and said they can’t find a reason for my breathing difficulties and let me go home again. The following day I had a pre arranged appointment with my doctor of many years Dr Raj or just ‘Raj’. He was surprised to see me thinking I was in hospital, to say the least that he was annoyed that the hospital had not conducted a CT scan, he basically told me I was not well and called an ambulance to the surgery and I was conveyed to Logan Hospital with a request for a CT, end result a doctor came back after the CT and told me I had clots on the lungs, this doctor also made the remark that I had a very astute GP. I was hooked up to intravenous blood thinners and later that evening I was transferred to Greenslopes hospital where I came under the care of a Respiratory Specialist, I remained on intravenous from Thursday to the following Tuesday, undergoing Ultrasounds, Bone scans and a MRI. I was allowed home the next day. The specialist also noted the great decision made by Dr Raj in getting me into hospital. I am not going to name the hospital that sent me home, but suffice to say if I hadn’t had the appointment with Raj and had gone to the gym on the Friday according to Raj I could have dropped dead on the spot.I am in debt to Raj as he said to me that I had one foot in the grave. Instead after visiting my specialist and being told that my lungs were clear of clots as well as another mass on my lungs I am ready to get on with my life and gym.In all the years I have been attending Albert St Medical centre I cannot say a bad word about any of the brilliant crew, the doctors, Rita, Kim and the other nurses and staff, nothing is too much trouble for them. As for Dr Raj I trust him with my life which in this instance I most probably did. My eternal thanks Raj and to the rest of the staff.

Been coming here since i was a kid, they are friendly and always do their best to get you in to see the doctor.