Optus Parkmore
145 Reviews
- Tuesday9 am–5:30 pm
- Wednesday9 am–5:30 pm
- Thursday9 am–7 pm
- Friday9 am–7 pm
- Saturday9 am–5 pm
- Sunday10 am–5 pm
- Monday9 am–5:30 pm
About the Business
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Contacts
Website
Call Us
+61387623488
Shop Q07/317 Cheltenham Rd, Keysborough VIC 3173
Hours
- Tuesday9 am–5:30 pm
- Wednesday9 am–5:30 pm
- Thursday9 am–7 pm
- Friday9 am–7 pm
- Saturday9 am–5 pm
- Sunday10 am–5 pm
- Monday9 am–5:30 pm
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Recommended Reviews
Kevin Traynor
17.10.2023
Optus Parkmore
Nobody was there and they made us wait 20 minutes and handed us off person to person till mhm came from back. He walked back and forth passing door was told he was in meetings. Could not or would not help and got run around, changing plans and nothing good to say, go somewhere else if needing a company that will work for you.
natraj chintalapati
29.09.2023
Optus Parkmore
Went into the store to discuss about my bill. Got my licence ready, person don't want to open his system and ask me to go back to the store where I usually shop. Very bad service. I explained again and again about my point. But he don't want to do it. Customer service = 0.
Ali Raza
27.09.2023
Optus Parkmore
Customer service poor doesn't know how to talk with people . Called and ask saying we don't have your phone.
John Wallace
22.09.2023
Optus Parkmore
Bought a case today. Spent $70. I thought that I could trust Optus not to overcharge compared to others in the market like JB HIFI, Officeworks, and many others. It's my fault I overpaid but just be warned of the over charging of phone cases here. Don't trust them.
MIGZ 27
17.09.2023
Optus Parkmore
If you want to get fobbed off when you need help with optus head down to Optus Parkmore. Twice I explained issue tothe girl at concierge who still thought my phone was with Telstra?? Didnt even get asked to take a seat so someone could help me. Not good enough guys.
David Rocks
23.08.2023
Optus Parkmore
Come to this store ask for help, but because the sim card was not purchased from this shop, they refused to help, shame on you OPTUS.
Kate & John C
25.07.2023
Optus Parkmore
Very disappointed with the service there today. As an Optus customer of 26 years I think I might look for a new provider in the new year, as they clearly don't value their existing customers. Needed to buy a new android phone, probably would have been treated better if I'd wanted an iPhone.All their phones on display are just that, phones with no information about the specs or the prices. Other shops gave tickets next to each phone with all the details, Optus shop had nothing. The young sales person was less than helpful when I asked for info about the phones.So thanks Optus, I went to JB Hi-fi and bought a new phone there.
Dani Jose Abraham
24.07.2023
Optus Parkmore
Too bad customer support... Takes too much time... And all employees are concentrating on one customer... Officials should take action or else will lose reputation.
Lisa Nguyen
22.07.2023
Optus Parkmore
Came in with one problem, left with more problems and a broken SIM card tray with no accountability or an apology. Thanks Jess.
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Shop Q07/317 Cheltenham Rd, Keysborough VIC 3173
Optus Parkmore