Bupa Aged Care Kyneton

My paternal grandpa Gordon was surely in good hands here until he passed away only a few days ago.

I had to put both of my parents into emergency respite care. It all happened suddenly. My parents came from Kangaroo Flat in Bendigo. There was nowhere available in Bendigo or Castlemaine where I could put my mum and dad into respite together except for Bupa in Kyneton. I was concerned about sending them that far away from everyone they know but seeing I live in Castlemaine, I decided to go with Bupa as it was a quick 30 minute trip down to see them. From the moment, I checked in my dad and we waited for my mum to be transferred from hospital in Bendigo, The front office team greeted us with the most kind, caring and professional manner. We were made feel welcome, comfortable and at ease" immediately. I too work in Aged Care and had very high expectations for my folks and was so relieved with the team. The Nurses caring for my parents were all wonderful. If my parents encountered any problems or my mum had a fall

Have nothing but praise for the team at Buppa Kyneton. The care / concern and compassion they have shown towards my father has been wonderful. Always keeping our family updated and monitoring his everyday well-being is very comforting. Thank you to all the team at Kyneton

My father Jim Sevenich was a resident at Bupa Kyneton for 2 years until his recent passing . I cannot speak highly enough of the wonderful facilities and staff who were more than just aged care workers " . He loved his time there and although he had his moments due to his dementia

I would just like to ‘Thank you’ and your lovely staff for all the love, care and support you shown and gave to my Nan, while she was staying with you at your care home.I live in the UK , and was very close to my Nan, I know that when my Aunt had to make the tough discission of placing Nan in a home, she found it quite upsetting, but when she came to visit for a look around, she knew instantly that she had made the right choice and was more than happy for my Nan to stay.My Aunt couldn’t praise you and your staff for the true dedication from your staff and some went above and beyond to help support my Nan and her family.Its been a tough few years especially with covid lurking around, but you still managed to get through it and help support my Aunt in visiting and keeping in touch.I would like to Thank you from the bottom of my heart, to you, and your lovely staff for all the support and care you have givenKind RegardsGlenda Topping

Hi there, my father in-law attended BUPA in Kyneton for three years and we found it to be a lovely, warm friendly environment. Couldn’t have been happier with the care that we were given.

Honestly, in this day and age of bad reporting about Aged Care Facilities, this place is one of, if not, the best facilities. The staff are so amazing and caring. From the management down to everyone, I can rest assured my dad is always looked after and this has enabled me to travel Overseas again, with staff emailing me every week with an update on him, or any medical or caring issue is emailed or phoned to me immediately. The majority of the staff working there are local, and gosh they are so so approachable, caring, natural and so engaging with the residents.When public submissions were being taken into The Aged Care commission, I made sure they heard from me, as the positive was being drowned by the negative. We are quick to point out the bad places but never the good. So this is my flashing neon sign directing praise their way. Thank you to ALL the Staff at Bupa Kyneton, Victoria.

I am a Well-being Co ordinator, I was visit a client for a period over two weeks that was in respite at Buppa Kyneton. Due to my profession I have experienced many aged care facilities and more so recently in particular dementia specific units.What caught my attention were two staff members working in the Lifestyle team, Gabby and Matilda. The programs they were running and the individual person centered care they were giving to residents in their care. It was consistent, engaging and meaningful. I loved observing their connections with each resident. They were both wonderful to observe.The unit itself felt calm and homely, with interactive boards on walls, and large engaging pictures.I also have to comment on staff at front desk that made me feel comfortable with their positive energy.My visits happened to be over lunch time and I have to say the meals looked wonderful also.

With only short notice, because my mother urgently required respite accommodation, the staff at BUPA Kyneton could not have been more welcoming, caring and comforting. Ever single staff member with whom I came into contact on my daily visits over two weeks was friendly, professional and worked to the highest standards. A huge tick from me. Christopher Milne.