Sofas Direct - Hawthorn
20 Reviews
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–5 PM
- Thursday9:30 AM–5 PM
- Friday9:30 AM–5 PM
- Saturday9:30 AM–5 PM
- Sunday9:30 AM–5 PM
- Monday9:30 AM–5 PM
About the Business
Facebook icon |
Contacts
Website
Call Us
+61398181788
283 Burwood Rd, Hawthorn VIC 3122
Hours
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–5 PM
- Thursday9:30 AM–5 PM
- Friday9:30 AM–5 PM
- Saturday9:30 AM–5 PM
- Sunday9:30 AM–5 PM
- Monday9:30 AM–5 PM
Features
- In-store shopping
- Credit cards
- Debit cards
- Mobile payments
- Delivery
Recommended Reviews
Claire Boyd
08.10.2023
Sofas Direct - Hawthorn
We had excellent help with choosing a sofa. We were served by Eli who was very knowledgeable and understood our needs. Eli made the process of choosing the right sofa so much easier. She has an excellent eye for colour too and helped us choose fabric to compliment our other furnishings.
Rita De Lucia
09.09.2023
Sofas Direct - Hawthorn
Thankyou so happy.
Adair Robins
05.09.2023
Sofas Direct - Hawthorn
Really great service! Bought the 3 Seater Ikon in Mingle Mangle ivory off the floor. Most comfortable couch we’ve ever owned! Absolutely love it!
0312
01.09.2023
Sofas Direct - Hawthorn
Good quality product
Kathryn Austin
24.08.2023
Sofas Direct - Hawthorn
I agree with the reviewer before me.I am also having the most frustrating experience with Sofas Direct.I ordered replacement seat cushions for my sofa purchased a few years earlier - they were expensive and I had to wait an excessively long time for them to be made. When they eventually arrived, they were the wrong size. Now I am getting the same treatment as the other reviewer - constant miscommunication, obvious problems between SD and their manufacturer. They all went on holidays leaving this customer completely unsatisfied and without her cushions. Won't shop here again!!!
Shaina Sood
21.08.2023
Sofas Direct - Hawthorn
Huge store with a massive collection! The gentleman was super helpful to us in choosing our sofa and had some great ideas for a coffee table.i would highly recommend the sofas they have. I had a great experience with the service and product both.
Wendy Daniels
19.08.2023
Sofas Direct - Hawthorn
The showroom is good. Customer service was ok but could have lifted a notch.My main beef is the $100 (cash) delivery paid direct to the delivery men to pick up in Hawthorn and deliver to Hawthorn! They then charged me $30 extra to carry my existing sofa down to my storage cage!And after I'd helped them carry cushions in from their van!If I hadn't been so gobsmacked I'd have asked for a receipt.It really does the store a great disservice.Apart from that, I love my sofa.
Jonathan Spear
24.07.2023
Sofas Direct - Hawthorn
I had some of the worst service that I have ever experienced with Sofas Direct. Our sofa was delivered to the wrong specifications, there was very poor communication, promises about providing the right sofa were not kept, there was very poor coordination between Sofas Direct and their manufacturer, and misleading information was provided. It took three months of further hassling Sofas Direct to get them to actually deliver the sofas I had specified and paid for. An extremely disappointing and frustration experience.
Kate Zealey
24.07.2023
Sofas Direct - Hawthorn
Awful experience. There seems to be a culture of lying to and/or ignoring customers at the Hawthorn store. The fact that our ottoman arrived four weeks later than the sofa was disappointing, but the attitude of staff was the worst customer experience I’ve had in a long time. They did not proactively try to fix their mistake so I had to constantly chase them up. Not once did any staff member return my call as promised. Very disappointed and would not recommend.
Avelino Pereira
23.07.2023
Sofas Direct - Hawthorn
Amazing collection of models
Add Review
Map
283 Burwood Rd, Hawthorn VIC 3122
Sofas Direct - Hawthorn