Freedom - South Wharf
130 Reviews
- Tuesday10 AM–5 PM
- Wednesday10 AM–5 PM
- Thursday10 AM–5 PM
- Friday10 AM–5 PM
- Saturday10 AM–6 PM
- Sunday10 AM–6 PM
- Monday10 AM–5 PM
About the Business
Freedom Store |
Contacts
Call Us
+61396820804
Homemaker Hub shop t1, Unit 21/20 Convention Centre Pl, South Wharf VIC 3006
Hours
- Tuesday10 AM–5 PM
- Wednesday10 AM–5 PM
- Thursday10 AM–5 PM
- Friday10 AM–5 PM
- Saturday10 AM–6 PM
- Sunday10 AM–6 PM
- Monday10 AM–5 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- In-store pick-up
- In-store shopping
- Credit cards
- Debit cards
- Mobile payments
- Delivery
Recommended Reviews
Sanjay Hegde
02.10.2023
Freedom - South Wharf
Very frustating and poor customer service.Ordered a buffet table in Nov 22 which took 5 weeks to deliver. When we recieved the table, it had faulty shelves and we asked them to replace the item. It has been over 2 months now and still our item has not been replaced. Their replies to our follow ups are taking 2 to 3 weeks and still no one come to inspect the faulty item.
Rob H
23.09.2023
Freedom - South Wharf
Went to south wharf Store today to purchase some pillows. Was not sure of colours and how to match with my rug. I was approached by Lorraine who went above and beyond my expectations. I am so thrilled with all my purchases and absolutely love the colour scheme. Thank you Lorraine.
Arshia Moghimi Kandelousi
13.09.2023
Freedom - South Wharf
I will never purchase anything from Freedom again. I have placed my order for a sofa and a dining table in January with delivery due in April but guess what an Australian made table with 12 weeks lead time! Got damaged and never got delivered so they suggested a refund which I didn't accept and placed another order which eventually got delivered and of course again damaged. I have cancelled the order for sofa because it got delayed too. Terrible business to purchase from. A shout out to Ben and Costa who provided support and tried their best.
Nicholas Edrington
04.09.2023
Freedom - South Wharf
Exceptional customer service! I want to thank Selena for coming to my aide and going above and beyond to help me secure curtains for my project deadline. I was stressed and confused and Selena was calm, knowledgeable and a great laugh! Thank you Selena and Rachel who was also immense for securing some stock.
Crisel Flores
03.09.2023
Freedom - South Wharf
I adore all the furniture and other bits and pieces at Freedom. We were able to lock in our dining set and couch set right away with no problems. We had an amazing experience with Costa. He was very down to earth - a people person and genuine. We also had great experience with Ben. We previously went to Freedom in Essendon and didn’t get a good experience with an older lady there. It really put us off. So we decided to give South Wharf a chance and Costa blew us away with his service. Thank you so much Costa and also Ben! Definitely would recommend to my family and friends.
Rebecca Goode
31.08.2023
Freedom - South Wharf
Finally got our delivery that was meant to take 6 week which took almost 6 months. The wrong furniture was delivered and sitting in our house to be returned and can’t return it until they pick it up(been 1 month already). Have to go through online claims department and nothing being done. Terrible business to deal with, staff at SOUTHWALF are nice but it is out of their hands. The staff said they are doing more refunds than sales which says a lot. DO NOT USE FREEDOM, surely they will go out of business due to the way they treat customers.
LIANA SAMIN
17.08.2023
Freedom - South Wharf
Go for Kelly the sales lady at the stores, she has been enthusiatic in her work and she is a real asset to Freedom. If it was not for her great attitude i would have purchase the items from ikea instead. Keep up the good work Kelly.
Minh Le
23.07.2023
Freedom - South Wharf
We had a great experience and service at Freedom South Wharf. Ben. K was such a knowledgeable and attentive sale person. He went out of his way to help us settle the sale. I would definitely come back here for more. Highly recommended!!!
A Y
23.07.2023
Freedom - South Wharf
Poor customer experience here. Selected a chair that was on sale only to be told it was a mistake. Made a complaint on their website but was told by the person responding that it's an honest mistake and doesn't mean it's false advertising. I don't think the law takes into account if it's a mistake or what was the intent. Consumer laws are there to protect the consumer. Nothing was offered apart from excuses.
Siobhan Sheppard
21.07.2023
Freedom - South Wharf
Thanks to Kelly for helping me with all my lighting decisions today and carrying them to my car! Really great service.
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Homemaker Hub shop t1, Unit 21/20 Convention Centre Pl, South Wharf VIC 3006
Freedom - South Wharf