UFC GYM Wetherill Park

Great gym;All the staff are very friendly, equipment and bathrooms are always kept clean.Great environment to train in.Shout out to Simon, the gentleman that signed me up; very friendly and thoroughly explored personal goals and provided advice and guidance on how I might go about achieving them/how the gym can facilitate my goals.

So many amazing staff, friendly and helpful especially Emma always professional. Classes always have a good workout each time coaches are happy and easy to train under especially Karlo

It's interesting that when I decided to join the UFC gym I was welcomed with open arms, lots of smiles and friendliness, however, as soon as I presented a letter from my doctor explaining that I wasn't able to continue training and that it would be better for me to cancel the membership, all that 'customer support' went out of the window.I don't blame the young guy training to be the greeting face of the gym, but I do think very little of the afternoon lady manager present at the time.When he didn't know how to go through the cancelation process she came over to the counter to get it all done, she didn't even address me or acknowledge I was there, or explained to me the cancelation rules or just showed some basic courtesy; I got absolutely nothing - just pay what you owe and that's it!I feel sorry for the young man, hopefully he won't learn from her any of the important communication skills required to attend new and existing customers, it's obvious that she doesn't know any of them.I cannot generalise about all the staff at UFC, but this lady should, in my opinion, get some serious customer service training.

Best gym in the area with excellent customer service from staff, especially receptionist Amilia was very helpful.

Emma is the best lady to serve you. However she’s allergic to nuts.A great, friendly place for everyone who likes peanuts

Great atmosphere, love the customer service (Tahleeya and Emma especially). Not too busy either.

Best team ever especially Emma and Tahleeya! Very clean gym and good community.

Equipments good, staff are friendly, gym is overall good. Good shakes aswell by Tahleeya

Very friendly reception and staff with a very clean gym. Emma, Tahleeya and Tagread make the best shakes ever. Everyone needs to sign up!

Had my first boxing class with Sydney, he was fantastic- very engaging and knowledgeable. The staff at the front were lovely too. I'm pretty shy/ awkward so I was a bit apprehensive but honestly it was great.