Fix Auto Morley

Very friendly and helpful staff. Great communication about the job makes all the difference. Car looks like new again.

Huge waste of time!Was booked in by my insurer to get an assessment done on the 15/10. Received a message to upload photos of the damage. Got a call from fix auto half an hour later saying the photos were great and that I don’t need to come in for the assessment anymore. I was told parts were going to be ordered and that I’ll get a call when they’re in.Three weeks later I call to get an update. Was told the same thing again. “Parts are on order and I had to wait”. Another three weeks pass and I call again to get an update only this time the story all of a sudden changes.The receptionist tells me no parts have been ordered and they can book me in for the 14th of February?!? Confused, I was transferred to someone els who told me “I don’t understand what you’re asking” after having expressed my frustration with the situation.The next day I called my insurer who called fix auto Morley on my behalf to find out what happened. After a brief hold my insurer came back more frustrated then me after having spoken to fix auto Morley. My insurer stated “I don’t know what is happening with that place, it’s not well managed at all!” I instantly got booked in to another repairer.Two months wasted and my car is still to be fixed.

Great service! Excellent work carried out on my car.Did get a phone call asking where my locking wheel nut was, as it couldn’t be found. Long story short it was in the foam on top of spare wheel, where it’s meant to be.

I have my car fixed here after a minor car accident. Mainly for cosmetic with some scratches on the front bumper. The car fixed very well. It looks like new. Even can tell they vacuum the interior quite detail. Staff is helpful too!

Repairs to my Mazda 2 were well organised & well carried out. Quality and attention to detail of final repair exceeded my expectations & we were really impressed with finished job. Keep up the amazing work - thanks guys!

Picked my car up today and it had no fuel left in it. They said they only drove it to get the wheel alignment done and running it for the air conditioning. So wouldn't have used much. I had 33km left when I crashed my car I had well over half a tank because I fueled up the day of my crash. Also noticed the little map was reset because it shown the latest driving pattern. So one of your workers was taking my car for a joy ride. I was happy with the updates along the way but getting my car back with no fuel I was worried I was going to break down on the way home. I didn't bring money with me to get fuel. You get 3 stars because your admin lady is lovely and kept me updated. But I noticed a small scratch on my car door which is new and has happened while the car is in your care.

Did an incredible job of replacing my front bumper - even saw to it that minor scuffs in other places were buffed and touched up. Definitely above and beyond. Lovely customer service too!

The guys made a special effort to have my car sorted knowing that I use it for business and travel vast distances. I will definitely book with them again should I need it