Cocoa Hair Bar

Had a hair cut just last week at my usual but did not like the look of my back, thinking to explore a new hairdresser to redo the bottom back of my hair, made a booking with Oscar(recommended by family member) hoping to fix the hair style and also change the colour of my hair as well. Spent a few hours there and I regret it, hate my hair even more now. Colour does not even close to the picture that I showed them, a simple request to just cutting the bottom back of my hair, turn out the back look so ugly. Oscar taking more clients than he can handle and gave me away to his staff to do the colour and the cut. What is the point to drive 40 mins to him but getting the colour and cut done by a random person. I should never try to change my hairdresser. Better stick with my usual go-to. Price is not cheap ,with this price I could have more better choices. Never ever go back again.

First time coming,Let designers play freely, and the final result is very satisfactory Oscar is great!

Have been coming to this salon for a few months now and the man that owns it who does my hair is amazing. Always very kind.I have curly hair always go in for a wash and blowdry straight does a great job. Very quick, affordable and perfect. Definitely recommend. Thank you.

I will never change hairdresser. Haircut is quick but simply the best I’ve ever had in Melbourne (and cheapest!). I’ve tried other, fancier, salons but none really get my hair type like the staff at cocoa. They really make sure that you’re satisfied and feel pretty after the service. Today I did colouring and the result is really pretty

Amazing service. Best place for a haircut no doubt. Would definitely recommend anyone to drop by for a haircut.

My own opinion about Oscar is that he is a hard working and skilled hairdresser. He can be direct and blunt (very busy) but he is a good person too.

During the consultation, we had agreed that my hair was very delicate as it had been bleached from dark brown to platinum blonde for a whole year. I was only getting my roots done and I let them know that if platinum blonde was too dangerous to achieve (due to overlapping of bleach), that I was happy to go for a pink as the hair can still have brass in it. They seemed to know what they were doing and they kept saying my hair was very delicate but they would definitely try to match my platinum ends.There were a number of things that went horribly wrong that resulted in 3/4 of my hair becoming fried (even more than it already was).There were two people who bleached my hair for me. One was Oscar and another was a girl who didn’t seem to know anything about careful handling of bleached hair. My hair was unevenly bleached from the 1st til the 3rd bleach as it was being done by two different people. Oscar kept leaving the girl to do my whole hair while he cut other people’s hair. I truly believed that they used 40 vol on my hair as my scalp was burning during the second and third bleach. I kept spotting the girl carelessly overlapping and I knew that I wasn’t gonna leave happy. She seemed like she was rushing and didn’t bother to section my hair and just took chunks at a time. My hair is always normally dried with a towel after bleaching by lightly dabbing the hair. However, this girl was very rough with my hair rubbing it aggressively. She also did not use shampoo after the second bleach and just used water on me.I came to this place as it was recommended to me and I trusted it because the ratings were so high. I would never come back again. I was very angry the next day as I had discovered that my scalp got burned and found 3 blisters on my scalp. It hurt to even touch it for a good two weeks. I went in with normal hair and left with a front fringe as so much of my hair was broken off. Three days after, I washed my hair and realised how my hair had been so fried from the girl massaging the bleach to my ends which I specifically asked for them not to do. I ended up putting pink in it so it didn't look too dead but eventually I had to cut it off because it was like straw.I also messaged the place and I was not offered any compensation. I got an apology which I appreciate but all Oscar said was that he would talk to the girl. Very poor communication between the two and I hope nobody else has to lose most of their hair because of the same mistake I made.

Sarah‘s service and skill is so good, I am to take whole family to have haircutting. Thanks . A very nice experience.

Oscar is a machine! He is full of energy and works insanely fast. He knows what style I want just by looking. He is so nice to me and other customers. Great customer service, great results, at an affordable price! Definitely will come again!