Derrimut 24:7 Gym

Wow, I thought the Derrimut in Ballarat was big! This gym is massive with heaps of equipment and many areas to train in.All the staff I have spoken to have been very friendly.My only gripes with this gym:- there aren't enough fans near the treadmills and stairmasters- the overall temperature in the gym feels too warm. I avoid coming here on hotter days for that reason- the mirrors in the women's gym are often quite dirty with smudges and handprintsOther than that, Derrimut Newcomb is a great gym.However, I still prefer the Derrimut in Ballarat (eventhough it's smaller) as there's plenty of fans and good air conditioning.

The WORST gym culture I have ever been to, there is so much disrespect to the brand it’s honestly atrocious1 star for cardio equipment and another for the weights/ machine area.More than 3/4 of people who walk in the door don’t bring a towel, I have seen many many people not even wipe their equipment, with a state that was massively locked down this is crazy. Not one sign saying bring a towel anywhere. I asked a staff member and she said it was in the T&C’s..You can go in at any time of the day and a lot of the machines are loaded or practically fully loaded, again no signs to say put your weights back. If I could upload photos of (right now) 1pm 2/5/23 you’d be able to see what I meanFor such a massive brand name the managers/ owners don’t care about the state of the gym or the gym etiquette, but obviously this is ‘normal’.

Customer service experience was shocking. Place was absolutely filthy. Staff were very rude and impolite I will NOT be returning to this gym. Stay clear !

Rock climbing wall is fun, left my climbing shoes so couldn't climb properly but that was great! Sauna is very fancy too with colours inside, love it! Boxing area is cool too:)Shame group classes here aren't running at the moment though you can use the room stillAlso fantastic it's just across another venue that has a swimming pool to go after the gym !Ladies room is cosy for more privacy and less people:)

Massive gym, friendly staff and clean as. Just don't try and get a squat rack at about 5:30pm or you're in for a bad time. Also wish that the rock climbing wall would get reset occasionally but those are tiny gripes. Will definitely be back in the winter.

Love the equipment, wish they would put arm machines chest machines and other body equipment together. Music is offensive nobody wants to listen to racist misogynist songs while working out. Get with the times.

Todd one of the staff was rude and obnoxious towards myself and my son .I’ve been a member at derrimuts for years and for the best part rhe staff are amazing.Today I came in to view one of my clients in the group fitness room.I was told I couldn’t have Kye in the gym because he was under 14 despite not being in the gym And only the group fitness room.My sons, accompanied me into the gym a dozen other times with no issues and further to this has had no issues going into other gyms whilst accompanied by myself .I have my own gym and my son has been surrounded in the gym environment his whole life. Deeply disappointed at the way this was handle today and how I was rudely spoken too.As my membership is paid in full and was on sale when I bought it I can’t cancel it now suspend it or even transfer it .Moving forward, as long as Todd is a manager at Newcomb I’ll never step foot into that gym again and will be in contact with Nic the owner to forward a customer complaint .

The best gym I've ever been to. More Cardio and strength machines than you can poke a stick at. Only thing it could possibly improve on is providing some chalk in the Olympic barbell/plate area but maybe I just couldn't find it.