1300SMILES - Mackay

Friendly staff and fantastic service. I took my daughter there 12 months ago as she was petrified of the dentist. Leah was amazing and Miss 7 couldn’t wait to go back. Started going to this place myself after much disappointment at other practices and discovered they are much more thorough and explained things in a language we can understand. We will both be regular patients!

My Partner went in to get a clean and inspection for some quotes to repair his teeth. Walked in with enough money for the initial appointment. He never got his teeth cleaned as the dentist decided to go ahead and repaired his tooth without his consent or agreement and charged him an additional $485 that he didn’t have. Would not go here as they have left a family short of money a week before Christmas.

I have a fear about going to the dentist but Dr Mark was amazing! He was kind and gentle and explained everything as he was going and made me feel very at easy. This was the best experience I've ever had at the dentist. The facilities are clean and welcoming. The front desk staff are all lovely and helpful.

Walked in, on holidays, without an appointment and 3/4 of an hour later walked out with my problem fixed. Amazing service by all. Very friendly and a wonderful repair done. Thank you 1300 smiles.

After arriving in January 2021 in Mackay I was looking for 'good' dentist. In March 2021 I was given 1300SMILES - Mackay as a recommendation by a work colleague of my wife. I have always found going to a dentist challenging and I was with my last dentist for over 25 years. Therefore it took me nearly another 9 months before I decided to go to 1300SMILES - Mackay. I wanted a scale & clean and a filling needed to be replaced that I had lost in March 2021.I rang them on 16 December 2021 and secured an appointment for the next day - a Friday. I opted to have my filling replaced and had to come back the next day on a Saturday morning for a general check-up and clean & scale. On both occasions dentist and reception exceeded my expectations - they were not only friendly and professional but also very empathetic to my needs. I felt immediately very comfortable with the dentist - Dr Katrina - who was very competent and had excellent interactive skills. After these 2 appointments I not found my new and trusted dentist but the other members of our family decided to make an appointment in the new year for a general check-up.A very pleasant experience with affordable prices. If you are in need of a dentist, 1300SMILES - Mackay is the one to go to.23 May 2022Further update:After being told over 3 weeks ago that I needed root canal therapy I was not only anxious but also ridden by fears and I had to convince myself to come back and continue the treatment. And then Dr Sandliye came into play. She allayed my fears by being both empathetic and very gentle while at the same time showing a high degree of expertise.If anyone needs any major dental procedure ask for Dr Sandliye at 1300SMILES-Mackay - and yes, 'she is the best'!

worst experience, had to book an emergency service as I was in chronic pain. Was in my appointment for not even a minute while dr Nicola starting clock watching. She was rushed and not interested in the slightest to helping me out.Not even a 5 minute appointment and they expected me to pay $150. I'm disgusted with how unprofessional she was and will be using 1300 smiles again

Thank you very much to Kat for today, for making both my girls who were extremely nervous about the dentist feel at ease. You have made the experience enjoyable and easy for them. Such a different experience for them then what they have had in the past. You would not believe how great it feels to have the reassurance there are dentists out there who care and make sure the kids want to come back.Thank you again!

We had great experience with 1300smiles. Dr. Leah was very entertaining with my daughter who is very nervous. She definitely knows what she’s doing and even advise us with what we need to do in the future.Thank you

Katrina is so amazing! Saved me thousands and probably a lot of pain by recommending whitening and filling replacement instead of veneers. She’s really fun and honest, and gentle! I have sensitive teeth and she was really mindful of my pain through every procedure. Teeth look white and natural, very happy!

Friendly staff. On time appointment. Very good dentists. Practically painless. Very thorough. Explain procedures. Booking reminders. Easy claiming back from private healthcare at clinic.