Ford & Doonan Air Conditioning Joondalup

We had Ford and Doonan come to remove an ancient ducted system and install a brand new one. I made the mistake of being home for most of the day while they installed it and in my ignorance was overwhelmed by the mess and dust involved. With two toddlers coming home shortly I was an anxious mumzilla and called Laura at the office. She was so lovely and managed to calm my nerves. Aaron and his team were also very empathetic and accomodating. He saw my distress and personally organised for someone to come clean my home. If you value great customer service, I highly recommend Ford and Doonan and can’t speak highly enough of Lewis, Laura, Aaron and his team. The system is amazing as well, I’m looking forward to testing it out this summer!

Great work from the boys from Ford & Doonan and a big shout out to the lady and son for cleaning the house.Ford & Doonan are the way to go.Thanks Guys.

We recently had a Daiken 12.5Kw Reverse Cycle Ducted Air Conditioner and were extremely happy with the installation.The Installers/Contractors arrived on time, were very clean and tidy in them selves.The installation was completed within the allocated time, and no mess was left behind.There were a couple of minor issues which were rectified immediately.

We had our air con installed by Alex and his team this week and we would highly recommend them. The guys were very professional, respectful and friendly. They did an awesome job installing the system and when it came time to finish up, I was extremely impressed by the cleanliness of the crew. Making sure they left everything how it was and that we didn’t have to clean up after them. Very refreshing to have a company deliver quality work and great customer service from start to finish. It’s very hard to find these days.

Great service from start to finish, from the sales department to the install. The installation team were fantastic, they had drop sheets and hoover to clean up any mess and kept the disruption to a minimum.

Had a ducted system installed by Ford and Doonan" at our house in Kallaroo.The sales Quoting / measuring up was fine.Product installed were top quality Daikin unit's as expectedThe Install didn't go wellThe guys who actually do the work aren't /weren't employees but all subbies via different companies. Shouldn't matter but when problems happen there is 5x different people to deal with not 1 person representing themOne of the subbies wholeaslers turned at at 520am with some "parts for me"

I recently commissioned Ford & Doonan Joondalup to install a ducted air conditioning system in my home. I was happy with the products presented, the timeliness of the correspondence and their pricing seemed fair for the work required. I was content with how our purchase was progressing.In the end It was the installation that left me blown away. This was going to be a big job, taking nearly all day to complete. Strangers would be walking through my home, cutting into ceilings as they went. I was understandably anxious about this, but could not speak highly enough about the comfort I felt having their installation team complete their work. I never once felt uncomfortable during the day and had a number of great conversations with the team while they went about their day. The moved through the house with efficiency and did a fantastic job of cleaning as they went. I was given a great demonstration of the system, even ensuring the zones were labelled to my liking. I have since had a major issue with the unit, and am pleased to say that the after sales support was also excellent. My system was back up and running quickly. Overall I would not hesitate to recommend Alex and his team at Ford and Doonan Joondalup – although there are plenty of suppliers for air conditioning, the comfort I felt with their installation team was magnificent, making them a standout in my opinion.

Excellent service from start to finish and can thoroughly recommend the guys at Ford and Doonan Joondalup. The installation was amazingly efficient for such a complex job and the finished system is wonderful. Well done guys!