Luxury Nails & Beauty

Most amazing design the girls did a amazing job I couldn’t love them moreThank you so much

Absolutely rude. When I called over the phone they were sweet when I specified my situation, although after coming in, the respect levels were extremely low and poor quality service. I had previously come in a week or so ago regarding why my nails hurt and they look outgrown I then began to get really tender fingers and almost everything I did affected my daily life as each nail was chipping off and peeling off my layer of real nails which made my fingers sensitive to the point when I had Band-Aid on my nails to help support the pain. Only today I spoke to the lady’s there in person and they were no help. My nails are bleeding, tender and weak!!!!! And they stated it’s not there responsibility for a poor conditioned job!!!! I’m extremely mad by loosing a overprice manicure and not getting a resolution overall. This is 0/10 a store I should not recommend

The best nails I have ever had!! I came in with an idea of what I wanted and my nail technician did better than I could have ever hoped! She was very particular and didn’t rush at all. Would highly recommend! ❤️

I had an appointment for 4pm was not attended to till 4.45pm. During this time the staff kept taking in walk ins. Once my pedicure started at 4.50pm my feet were in the water for less than 2 minutes before the rush job on my pedicure was started. After the rushed job the painting of my nails started as my foot was under the uv light for the shellac to set another staff member came and took the uv machine to us on another customer. The whole process from start to finish was a rushed job where I was still charged full price. I then realized that it was their Chinese new year and they wanted customers out of the store. Watergardens centre management really should get involved for the poor customer service.

Luxury Nails & Beauty is such a welcoming and wonderful nail salon. I’m from the states and I came to Melbourne to spend time with family and while there, we went to get our nails done here. Every single worker was so respectful and kind. They did my nails so beautifully and exactly the way I wanted them too! I just really appreciate how respectful they were and how I was treated so well. Every time I come back to Australia, I’m 100000% coming here!!

They’re very over priced, I paid $75 for acrylics with French tips when they usually cost around $40-55 at other nail salons, are aggressive when checking nails on both hands are the same size. They also cut me around the nails multiple times and didn’t care about cleaning it. I had asked for chrome but instead gave me silver glitter which obviously I did not want. Staff was also rude and kept looking at me while speaking in their language. Won’t be going there again.

one of my favorite set of nails ive ever done, it was definitely tough yet they managed to do it very perfectly service was decent too.

luxury nails and beauty has amazing nail techs, i got my nails. done there around 4 weeks ago and they have not even started lifting! customer service is great although there was a bit of a mix up with prices. overall great place to go to for your nails, definitely reccomend!

Would not recommend at all. I came in today and was told they were too busy and they asked me to come back in 30mins. I asked if I needed to leave my name or if it would be better for me to wait and they said no no it’s fine go for a walk and come back in 30mins. I come back and am told yeah we can’t take you you need to come back in 30mins. I asked if I could make an appointment because this was me coming back and I got sighed at and told to sit down. Once I finally got my nails done I have to say they were to worst set of acrylics I’ve ever had. The French tips were not the same sizes and even nails were different lengths. I gave up on this place and went to Silver nails and asked if they could possible fix them. The ladies at silver were so lovely and I could not be happier with my nails now. For anyone considering this salon I suggest going to silver nails instead as it’s only 5 min walk away and 100 times better