The Dental Surgery in Belconnen

Had a bitter experience going for a check up last week. The attitude of the dentist and the assistant was shockingly terrible. I wouldn’t have mind paying the expensive fee if the service was great. Took my treatment elsewhere and I am so glad I did.

Dr Melina and dental hygienist Renee are great, very professional and skilled. I would recommend my friends to do the dental service there but the manager is terrible, she is the reason I left that job.

My sister had introduced me to this belconnen dental surgery 20 years ago and I have never been anywhere else.I was sadden when Dr Betton had left, he was a bit gruff around the edges, he tells you how it is.The reception and all the dental staff are really lovely people.I go in with a smile and I leave smiling.The only thing I can say is the toothpaste they giving awayColgate sensitive pro relief repair and prevent.I have bought this a couple months ago and I stopped using it after 4 times.This product had left red blisters around the top gums where my teeth is.I was in so much pain from it.I had a really bad reaction to this toothpaste.I should have sent Colgate a complaint over this product.Once I stopped and went back to my Colgate sensitive multi protection ,my gums started to heal.I just hope no one else gets the same bad reaction like I did.I am only saying this since you do have it as a free sample at dental surgery.I wasn't sure it was the same one until I came home otherwise I would have mentioned it to the receptionist

I have been attending this practice for years because I am so impressed with the professional service, extensive new technology used and the personal care I am receiving. ALL of my dental issues have been treated expertly and promptly. Dr Milena is one of the most impressive dentists who has ever treated me (in some 60 years of dental work) and the results are most pleasing.

Great dentist located in Westfield Belconnen. The prices were very reasonable, and all the staff were very friendly. Dr Kim was very professional and took the time to explain the x-rays and photos of my teeth and provided great advice to look after my teeth and gums. Have tried a few dentists in Canberra over the years and this is by far the best one I've been to.

I have had several visits to this dental surgery and each and every time have had a good experience!I am quite scared of dentists usually but was put totally at ease by all staff members, all were very kind and caring.I received excellent care every time! Throughout my treatments I was given a step by step narrative of what was going to happen next, which was very reassuring.I have no hesitation in highly recommending this Dental Surgery!

I used to like Milena’s attitude when she was at Hawker, it has become less expansive since she has started her own business.My root canal is not complete, half done and causing me pain I paid to go away.She slung my partner into the gutter when she was panicked about Covid…she came first, him second…it was appalling.I’m sorry, we really liked you. X

I was fortunate to receive great care given by Calum Beaton at this practice in previous years.As he approached retirement Milena took over and continued the great care.Today I received the same from Renee, the dental hygienist.

The surgery staff and surgeons are really caring and very gentle with their treatments. Very accommodating when there is an urgent need. Thank-you for looking after our family

During the last two years Dr Milena damaged three of my teeth.Prior to this, the check-up did not reveal any problems with my teeth and I was not experiencing any issues, however, Dr Milena proposed the following procedures; the root canal treatment for one tooth and replacement of amalgam fillings in two of my teeth for aesthetic reasons.Before I agreed for the proposed treatments, I asked Dr Milena about the risk associated with the treatments. She ensured me that she has 20 years of experience and that there is no risk.After Dr Milena’s treatment one tooth had to be extracted to stop infection after the root canal procedure; second tooth, which had the filling replaced, is causing severe pain and the x-rays show cracks; third tooth, which had the filling replaced, is causing severe pain.Additionally, I would like to describe Dr Milena’s working habits. During the first appointment of the root canal procedure, Dr Milena stopped the procedure several times and burst into tears, leaving the dentist room. From behind the door I heard how somebody advised Dr Milena to go home. Dr Milena did not go home and she finished the treatment of the tooth which later on had to be extracted.The appointment to replace amalgam fillings started 45 minutes late. I was on my way to reschedule the appointment when Dr Milena approached me in the waiting room. Dr Milena was looking stressed and informed me that she is with a difficult patient; however, she will be ready for the appointment shortly, the appointment then proceeded 10 minutes after.During the appointment Dr Milena was completely engaged in a private conversation with the dental assistant, ignoring my warning about the anaesthetic procedure as she was rushing to complete the treatment. During this appointment she drilled too fast and too deep causing damage to both of my teeth.When I returned to Dr Milena complaining about severe pain, I was misled as to the state of my teeth after Dr Milena’s treatment. The truth about the state of my teeth, after they had been treated by Dr Milena, was revealed to me by another dentist.