Total Body Elegance Day SPA

was abit sheepish to go to a day spa i thought it be good to see why the bridle party was going there so off me and my best man went Lydia meet us gave us a glass of wine looked at vic smiled said bit posh off we went to different rooms got my hands done and my bushy eye brows done well ladies it dose hurt a bit after that done got some cream stuff put on my face at the wedding everybody was saying i was glowing i said thank my day spa lol.

I would not recommend this day spa. Terrible customer service. I purchased an online voucher 5 days ago (Saturday). The voucher was purchased as a gift for an event that weekend, that is why I purchased online...for a quick delivery. I called the day spa twice on the Saturday, following up on the status of the voucher. No answer, so I left a message both times. I did not receive any return phone calls or the voucher until today (Thursday). The manager only returned my call today, after I called again, leaving a third message. As I said, this voucher was a gift and because I had not heard back from this day spa for 5 days, I purchased an alternative gift. After a discussion on the phone and a request for a refund (as I live 3.5 hours away and have no use for the voucher), things continued to go around in circles. The manager said that I was wasting her time. She ended the phone call by hanging up on me.

Tried to get an appt was simply told none were available, no apologies, no suggestions of other options or next available option.

Lydia and her team are always welcoming and highly professional. They know their stuff in all aspects of the beauty bubble and l would not hesitate to recommend them! Lydia has never put a foot wrong and we have been going to this Day Spa for over ten years now. Results speak for themselves and we are always stoked! Thank you