WE WASH U SHOP

Try to charge me 450$ when asked to go and do the basic car wash. They said that the price of 50$ - 60$ only for a new car.. such a bad service. I went across the road and found a great place that did it for me with no problem

Not Happy Jan!! Disgusted in today's non existent customer service. Dropped car off this afternoon for mini detail, all was fine untill I went to pick up car. Returned to wash bay located under kmart at Frankston Bayside Shopping centre ( 2x locations - the other had nothing to do with this), to find manager and workers decided to close early before 4.30pm (closing hours are 5.30pm). Horrified to see i was left stranded, no phone call or messages advising car finished and not any contact requesting me to come early tp pay and collect because they want to go home early. I was outraged more to go check around my car for keys only to find they parked car and left it all unlocked. I went for help with centre staff, who was very kind, walked me to security, who was wonderful in contacting the owner of wash business. Owner arranged the other wash location in centre to come unlock gate and hand my keys over. But I was so angry no effort made to rectify the matter or improve customer service by wanting full payment $120 before hand keys over. I had waited an hour of stressing and rage, wash manager never made any contact and never answered xebtre management calls, no one waited on site until I returned to collect car during opening hours, they could have at least called to advise they want to hand over keys so they could leave for an early day, no note on gate to call a number, just nothing!!! They left me stranded. They had my house/car keys, my car was left unsecured. What an earth were they thinking???? How dare they do this to me or anyone else this might happen to. Appalling and outrageous no effort!!Have added photo for proof of booking with Frankston.

I came back looking for some lost items..n saw that my clothes that we're hanging up was not looked after it all.. I Paid $180.For detailed work to be Done. My car was Very Dusty, if you don't look to closely Good Job. I stopped looking bc I didn't want to Get Up set. I don't reckon they Spent 2 hours on my Car. Rough.I agree with Most.. nothing professional about their Service.

Ram helped me with the car wash. Fabulous job with such a high standard. Very convenient and fast. I’m very astonished with how clean my car is now. You can drop your car off and do a few things in the shopping center. Definitely worth the price.

Exterior was great, nice and clean no complaints. The inside on the other hand, I paid for interior polish and explained where specifically I wanted cleaning. On picking up the car the areas I specified where still dirty. On top of that after getting them wiped over again, the staff member said ‘I can’t get the water marks off the seats”. If you’re going to offer a service at least be able to deliver it. Disappointed with the interior.

Wow! I can't believe how rude and arrogant the manager is.I've used this place a few times now as it's location is convenient. Everytime I have left either questioning the clean or atleast asking them to touch up missed spots. I have never complained as the price was not over the top. Though for what it is, it could definitely be cheaper.The last time I took my car there I was told my car was so bad that it would cost more. My car was not that bad. Infact it was worse the time before as I bought this car second hand and it was left with kids food everywhere and dog hair everywhere. When I questioned why the extream price hike, his eyes rolled and demeanour changed. He said the excess dog hair and the state of my car was worth more. Then he became frustrated and stated he had a long day and this was a lot of work.I felt he was just trying to get more money out of me as I was not charged this much in previous cleans. If I truly beliveded my car was worse I would totally understand. I didn't deserve to be spoken to like this. This guy needs to be taught how to deal with customers.I will not recommend them to anyone. Not great cleaners, they clearly rip people off and have terrible attitudes.

I just paid $ 60 for the Interior / Exterior service and I think the picture speaks for itself. What a waste of money, going through the trouble of taking the car there and getting it cleaned and they're not doing the whole thing? What a ripoff! So thank you, the car is still dirty and I'm short 60 dollars!

Really good service and price. Quite quick time wise compared to others. Did a great job on my Jeep. Highly recommend. They also open up early

Quite happy with my car's wash ($25) and wax (+$5). Left it with them on a Thursday evening.