Mekong Nails

I was charge $49 at the counter when I was told the simple french pedicure would cost $24. I happily waited 30 minutes before I was served, so I thought I would go for a nice stroll to get money out of the ATM. I told the lady that I was advised $24 and all she said was sorry

I always come back here! I have since moved to Cheltenham and I will still come all the way back to Richmond to have my nails done here. They do a great job and the owner is so friendly and always remembers me.

Hi - I would please like to organise a refund for this sns manicure I got just over a week ago. The first picture shows how warn out they got in the first week. The second picture shows how my nail got completely broken. Now due to lockdown I am unable to go anywhere to get it fixed. What is the best number to call to organise my refund during lockdown?

Not happy!! My friend and i came in for our appointment for sns, however when we got there we had to wait a long time until served. once she started on me she didn’t serve my friend for another 45 minutes!! apart from taking their time and taking in to many customers knowing they weren’t going to be able serve them anytime soon, they were still rough and it hurt me!! definitely won’t be returning or recommending, the job should’ve taken half the time not 2 hours.

I switched to this place after using another local Richmond nail place for SNS. They've been really lovely, and the odd one that I've broken they've fixed for free on occasion as well as charging less than the previous place. Nancy in particular does a great job, very neat every time.

Very slow treatment. Over one hour for toes shellac. Very rough and have 3 cuts on my feet and toes. Had to put band aids on after the treatment. So far no infection, but probably more good luck than anything. Dont bother. May have changed hands recently as had been before with no complaints.

The wait can be long and the treatments feel rushed. Not a very relaxing experience. Whenever I have gotten SNS/acrylics/shellac it never seems to last. One time a nail broke the same day of treatment and I was still charged $10 for repair.

Best nails ever!My nails have never looked better!Fantastic manicures and pedicuresThanks to Nancy and her team.

I'd recommend to do a wide birth from this place.Came in here to get a Manicure and Pedicure, they went to give me a pedicure and hadn't cleaned the foot bath out from the person they had finished prior to myself.There are a lot more hygienic places around Richmond to go to.

Got a pedicure last week on Thursday and they cut my heel during the process. They initially didn't acknowledge it until I mentioned it hurt alot when I put it back in water. They put bandaids on it at the end. By the time I got home my whole shoe and heel had pooled with blood. I have been spending every day for the last 5 days treating it so it doesn't get infected. It bled for two days and it still hurts today. The wound has not healed. It impacted me wearing heels to a wedding the following day.I was a regular customer of Mekong pre COVID however unfortunately this experience will be my last. Paid $75 for the Mani/pedi and $15 at the chemist that same day for treatment of this wound. Not happy. I'm sure everyone has different experiences many which are good.