Fitzroy Vet Hospital

Been here yesterday for my cat’s health Check-up. Dr. Jimmy did his best checking up my cat with his warm-heart. I could literally see his love and caring toward cat (animal). Been through other vets also but it was my first time ever impressed by a vet :) I would 100% recommend this vet for sure.

No good, was customer of Carlton Vet they merged with bunch of cowboys from Fitzroy. Will never bring my dog there ever again

I’ve been going to the Fitzroy Vet Hospital for over 17 years… Nurses and Vets have always been excellent and caring. Would highly recommend them

Using the clinic website I booked an appointment for my pet and when I arrived at the clinic, I was informed that the appointment time was 10 minutes earlier than what I had booked.The staff was unapologetic and dismissive, saying that I should have received a confirmation text which had changed the time I booked (without asking me to confirm).On top of that, the lack of empathy when I expressed my concerns about a lump on my pet leg is really what no one would want to see from their vet. At the end, the manager asked me to come back, well I don't think I ever will.

I have had many wonderful experiences here over the years both with my last cat who unfortunately passed from age, and my current cat who is in wonderful health thanks to the lovely vets at this clinic

Will not be taking my pup to this vet after dealing with one of the rudest and least helpful staff members when I called up to book an appointment. Offering blunt and rude responses to my questions regarding being put on a waitlist and questions regarding health concerns of my pup. Apparently a hassle to help me with anything, not sure if this was to do with me being a new customer but pretty sure that’s not how customer service works… appointment has been cancelled and will not be calling again, which is a shame because I live two streets away so would have been super convenient!

I've always experienced excellent service for my animals (2 cats and 2 dogs).I also love the fact that there is liberal use of Feliway in the consult rooms so that felines like Felix can feel pretty chill whilst they're getting seen to.

I couldn’t be happier with all my experiences here. Olga and the team have been incredible from the start, they are reliable, dedicated and extremely considerate. I cannot thank them enough for taking care of my fur babies time and time again. Beyond impressed!