Home Instead Sydney Hornsby & Hills District

I have been extremely lucky to have been a part of the Home Instead Team for about 3 years, starting as a care coordinator, then team leader and later as team manager. Having the inside perspective I have to say if you are looking for in home care for yourself or a family member or someone you care about you don't need to look any further. Home Instead Hornsby and Hills has very high standards in recruitment and training of their caregivers and do their very best to match the right carer with the right skill set to your needs. Every client is treated as an individual and individual needs are respected and addressed. From the care staff to the talented coordinators through to their amazing care managers and quality manager all aspects of delivering the very best of care are covered. Having been through 2 waves of the covid pandemic I can say every step is taken to ensure the safety and protection of clients and caregivers at all times and to comply with every government requirement and mandate. The director Sue McGarry is very hands on and truly cares about the welfare of each and every client. I would not look anywhere else if I wanted professional and compassionate care at home. Due to changes in my personal circumstances I have to leave the team but having worked for a number of aged care providers I am very proud and feel privileged to have been part of such an amazing caring team. I will truly miss them all and wish them continued success. They are all passionate about providing high quality care and as they say to us its personal". With warm regards and thanks. Lyn"

I cannot thank Tanya , Lyn and all the staff at Home Instead ( Hornsby &Hills District ) they have been an amazing support for my Mother and I since my father passed away 2 years ago . The staff have gone out of their way to find carers that suited Mums personality and needs . The carers have always been very kind and patient and over time my Mum has actually become more outgoing and has got her sense of humour back .!!My mum has recently gone into an aged care facility but I have continued the carers visits as Mum she has become very fond of them and enjoys their company .

I've recently joined as a Social Support carer, and those whom I've been in contact with, either over the phone or in person have all been very lovely and helpful to me with anything I've needed to know. It's great to call up and be greeted with care and pleasantness. Also I love getting emails informing us about what's going on and photos etc.Thankyou to all at Home Instead.

My parents were involved with Home Instead Thornleigh for 6 years. Both of them had complex health issues. They loved their home and were determined to remain there.It was with the assistance of the Home Instead team that they were able to achieve this. Home Instead provided support on many levels. They were always professional but at the same time extremely caring, always reliable and having to be flexible as things changed daily.As 3 of us 4 children lived interstate we relied heavily on the office staff to manage their care for us. They were available 24 hours of the day.We were extremely grateful for the high quality care my parents received in their final years.I can highly recommend Home Instead - Thornleigh.

HISC does incredible work each and everyday and I am so grateful to have been a part of the team. The office staff are so supportive, committed and friendly. They do a great job of communicating and ensuring carers are well-trained and comfortable - a big contributor to high quality service. From my experience, HISC (Sydney Hornsby & Hills District) is a wonderful service provider who truly cares for their staff and clients.

At a time when we were uncertain as to how to best care for mum, Home Instead were excellent - calm, flexible, understanding and adaptive to life's ups and downs. We used them for an extended period until mum entered full time care, and it meant she got months more time in her own home with carers we all liked and trusted. Thanks Home Instead!

Helen Sharp - I have worked for Home Instead (Upper North Shore) for 6 years and it is a great place to work. I really enjoy CAREGiving. Being able to assist older people to live safely and happily in their own homes and knowing I can make a difference in their lives is very rewarding. Home Instead ensure their staff have the training, knowledge and support to professionally care for their clients.

I have been a Caregiver with Home Instead Senior Care within the Sydney Hornsby & Hills district for 4 years now and can honestly say it has been the best job I've had for countless reasons.To start, the office staff have shown me nothing but kindness, support and flexibility from my very first day. As a University student, my availability was changing quite regularly, this was never a problem - the office was so understanding and completely respected the time I needed for study or placements or even when I just needed some time to relax. They checked in with me regularly to ensure I felt confident and comfortable supporting my clients, as well as activity seeking feedback for ideas on ways to improve the structure of my clients care. I always felt as if my voice was heard, respected and listened too.My favourite thing about my role as a caregiver with HISC is the relationships I have formed with my regular clients and their families. These relationships will hold a very special place in my heart for a long long time, being welcomed into someones home is a massive privilege.This role has given me confidence in myself, developed my critical and creative thinking as well as opened my eyes to the importance of viewing a person as so much more than their illnesses. Empowering them to be as independent as possible - while having a few laughs along the way.For anyone considering taking up caregiving, I strongly recommend Home Instead! Having the power to brighten up someones day really is just the best job in the world.

I have been a CAREGiver for Home Instead Senior Care (Upper North Shore) for 6 years now and absolutely love it! Helping people live comfortably and happily in their own home gives me great satisfaction and I am rewarded by their warm, friendly smiles and endless gratitude. The office staff are extremely supportive and truly understand what makes Home Instead a great organisation to work for!

Home Instead Senior Care have been helping with the care of my elderly mother for the past 2yrs.Their Caregivers are amazing always going beyond to make sure their time spent with my mother is a happy and enjoyable time for her.She always looks forward to there company, whether its to take her to appointments, out for a drive or just a casual chat and cup of tea at home.The staff are friendly, always ready to assist with all enquires and concerns.Home Instead Senior Care have make a huge difference to my mothers life which I am sure they will continue to do.