Sheridan Outlet

The Store manager S is so rude. Her eyes will pop at you screaming go away. Don't expect any curtsy from her when you have problem.She will not want to see you back if you have any concerns of the product you purchased. They have no time for that. if you do, they will criticise that you MUST have maintained it incorrectly.Such as, they insisted that the reason the new towel felt course after just a first time rinse was because you DIDNT follow protocol. that the protocol is YOU MUST use Woollen liquid for the cotton towel. They do not want to hear any clarification by you THEY insist that it is on the instruction.They used exactly same line the below reviewer experienced: The sales woman sold me the product is the most experienced

Beautiful merchandise but way overpriced even with the 60%off storwide saleStaff were attentive

Disgraceful customer service. Theft / denial that goods were brought in to be exchanged. Looking at previous reviews I agree - that manager and half her staff should be sacked. Sheridan will go down the drain if they keep this outlet open.

Tricky, dodgy and unprofessional. They do not prioritize clients best interests but their own benefits. They misleading you and push you to pay for more unnecessary cost.

The old promoter (not the manager) was so rude. I inquired about the difference between two bedding series, and either she intended to make me feel that I was asking a stupid question or she seriously had no idea about her products. Such unpleasant experience with her, but good thing was, another colleague of hers, Janielle, saved the day! Thanks Janielle!

Great customer service by Maria! She assisted me of what I needed! She went beyond what I expected. Thank you so much! This is my to go Sheridan shop. I don't care if I have to drive far as the one in area has poor customer service.

Best quality Quilts and Bedspread’s

didn’t get the names of the two ladies that helped me today, but both were so nice and helpful. Will be coming here again!

Very poor and rude customer service but their products are of high quality

Horrible customer service - the staff has a bad attitude. Will not go back again.