Wide Span Sheds Sunshine Coast

The Caloundra Widespan retail outlet that I used was unprofessional and the sales rep lied about ordering the specs we required for the skillion design carport that we wanted for an existing cement slab. Once they recieved our money which was just under $7000 they sent us our carport kit which was not to the design specs that we agreed to purchase from the Caloundra sales rep. We reported our issue with the Widespan head office but they just told us that this was our issue and they could not confirm what I as a customer had discussed with their sales rep. To make matters worse the sales rep refused to answer our calls and we were left to sort out an expensive mess at our own cost and they still refused to accept responsibility for a costly mistake that they made. While trying to resolve our issue we have met with multiple other people and shed builders who have confirmed that Widespan is not the most reliable or value for money shed/carport kit you can go for in today's market.

This is where Superior Screens Sunshine Coast are situated they are the Agents for Wide Span Sheds as well. Top Class service! Simply the Best!!

After paying a deposit of over $5000.00, we requested to reduce the size of the shed (to a standard 3 bay) due to changing circumstances and cost of living pressures. However, we were informed that we could not transfer our initial deposit and that it was non-refundable. So now we have paid $5K for shed plans that we do intend to build. Very disappointed with the lack of understanding and service provided by Wide Span Sheds.