Skin Basis Laser and Skin Clinic

Lovely staff with great customer service, had an oxygen mask and blue led light with Cara and my skin was absolutely glowing afterwards!

I wouldn't trust anyone else but Alexia for my skin concerns. She puts my worries at ease. She is professional, funny and knows her stuff. I love the location too!

Have had many laser treatments in the past and this one was by far the best.Fast, thorough and very professional. Alexia listened to previous shortcomings I’d experienced at other clinics and ensured they didn’t happen here. Would definitely recommend The LaserLounge Westlakes.

Cannot fault Alexia and the Skin Basis Laser and Skin Clinic team, always go above and beyond for clients and very knowledgeable in the laser and skincare field. All services provided are completed with the utmost care and attention to detail. As someone who has previously tried other laser and skincare clinics, after moving to Skin Basis and seeing the difference in quality in the services provided by them, I would never go elsewhere.

Great Customers service :) my second visit today and I will definitely go back :)

I've been going here for all my skin care post Covid time and had pre-purchased dermapen (approximately $300 left). Since the shop has been reopened from Covid, I contacted Alexia (calls and messages) to make an appointment but to my dismay after calling and messaging, I received a message of when I would like to come in and I can to reply immediately but then got no response since and have been ignored. I made a visit as I was in the area to see if I could catch Alexia and ask about the funds I had left over and came in to sitting and waiting for basically over 30mins with no one at the front desk to talk to. After a long wait, I was able to speak to someone about the issue (informed Alexia wasn't in) and left my name and phone number so Alexia would be able to call me, still have not heard anything back. I am very disappointed and would not return here again although it used to be a place that I really liked for their service.