Mirror Mirror Hair Lounge

I have been a regular customer at Mirror Mirror for almost a year now. Approximately 3 months ago I went to Mirror Mirror for a full set of tape hair extensions. Mirror Mirror markets their extensions as high quality in both the adhesive & the hair itself but unfortunately through personal experience I have found this is not the case. Within three days of the initial application three of the units fell out of my hair despite following all aftercare instructions given by the staff at Mirror Mirror including the use of their recommended product. I returned to Mirror Mirror numerous times to have the tape reapplied. I was questioned by staff as to how I was washing the extensions as they believed this could be the cause of them falling out, but when the staff washed my hair more of the extensions came out.I was told for the many times (almost every Thursday since August) I returned to have the extensions “fixed” that the staff were trying different types of tape in an attempt to prolong the extensions. Nothing that they tried worked & the extensions continued falling out.I returned today after endless attempts to fix the issues I’ve outlined above to be told by staff that the owner was refusing to give me even a partial refund. I was not expecting a full refund on my part as I have kept the extensions & understand the work that goes in to applying extensions. But I still feel that Mirror Mirror marketing their extensions as such a good quality should take responsibility when their product fails (constantly over the course of 3 months)I would not recommend Mirror Mirror for hair extensions & the attitude towards customer satisfaction from the owner is beyond disappointing.I had a colour done today & although satisfied with the work, I refused to pay for the appointment as the owner refused any reimbursement for my money & time spent over the last 3 months in regards to the awful experience I have had in her salon.

I saw Deb today, and showed her a picture of what I wanted. She suggested something totally different based on my skin tone and eye colour, and I love it! It's fantastic, awsome service, and great hair. Thank you!

Friendly, talented staff. Bryn is skilled with fades and barber magic. Highly recommended!

Wow what a professional group. Loved my hair cut. Exactly what I asked for. Thank you

I enjoy my time at Mirror Mirror great service plenty of room not cluttered like other hairdressers Salons and affordable prices along with professional work always thankyou so much.

I called in to have a cut & blow dry while I was on holidays a few weeks ago & I was very happy with the outcome. Since then it's been easy to manage & I've had compliments on my wavy hair looking great!!

Best haircut I've EVER had. If you have curly hair, this is the place to go, not many hairdressers know how to cut curly hair well, but here, you'll be thrilled with the results!

Great experience and hair cut.

Staff are wonderful ... confident and caring ... wouldn't go anywhere else !!

I had problems with my hair and Deb the experienced stylist did an amazing job love it thank you so much excellent service beautiful hair now I will be back highly recommend this lady