Zap Fitness 24/7 Rosny

They’ve made it worse. The Gym face lift looks better and cleaner. They have extra space but no new equipment, and actually it functions worse. They have removed one of the squat racks, all the dead lift platforms, and parallel bars in functional room.

Contacted debit success to sort out a past payment discrepancies due to the fact that I had a few personal mental health issues, set up a payment plan and proceeded to contact zap to ask if they could allow access back. They said no and additionally they said until its paid back there is no access but they will still charge me the full membership fee each week even though I can't use the gym and was making constant contributions to clear a minor $79 debt. Also they said if I cancel I'd have to wait the full 4 weeks and continue paying for a service I wasn't able to use. Feels like a trap. Just a warning to all if they get you, they won't let you go!

The most awful customer service experience i’ve ever had anywhere yesterday. The lady at the desk treated me terribly and had zero respect for their clients. If you wanna convey a message there is a way a message can be conveyed nicely but the way she approached me was absolutely horrendous. i came to the gym with a good mindset to train and she just ruined my whole mindset cause of which i couldn’t even work out properly. I’ve been a gym member for quite some time but never had any issues before, but it was terrible yesterday. I hope i don’t face anything like that again.

Gym underwent a recent renovation and reopened today.The gym arguably looks a little nicer, the amenities haven't really changed. They've spaced out the equipment a little more and have made the gym a little more open plan.Weight equipment: mostly untouched, no new equipment that I noticed, however I believe they removed some flat benches and they removed the deadlift area, the gym is awkwardly spread out that there is no place to do deadlifts. They also removed all weightlifting platforms, including the one for the squat rack, the flooring is firm rubber, but some stability will be compromised for squats, overheads, etc.Some equipment was reapulstered, in particular one of the horizontal bench press stations, unfortunately it is now super soft and the upper portion was not properly fixed and is unstable.Cardio: they've removed some treadmills, added in a few bicycles and rowing machines, the front window is also now transparent as they have removed the frosted glass film, some people are not a fan of this I have noticed as you're directly looking out at the foot traffic outside.Functional fitness area: they made this area smaller, removed the parallel bars, added an additional sled and a sled track.Overall a bit of a face lift, only one place that I noticed with wipes to wipe down equipment with less bins, functionally I believe the gym is worse than before, removal of some of the more popular cardio equipment for less popular ones and with the removal of deadlift all together.

Sept 2022: Finally, a Zap.Gym that's fully equipped and has a decent layout. With the temporary closure of Zap Moonah, we've been suggested Zap Glenorchy, which is poorly allocated and over utilised. Zap Rosny has the equipment were used to at Moonah, and there's plenty of it. Which is odd, considering its significantly smaller than Glenorchy. It was also significantly cleaner than any other Zap I've used around Vic/Tas. This is the model head office should be aiming for.

Not a fan of the revamp of Rosny . Layouts not good . Too crowed and no feeling of having your own workout space . Some equipment stuck out in the middle. People walking past . Not a good feelClarence and shoreline better . Won’t be returning

I have found Jack to be a hardworking & capable Zap team member, both in customer service & on the gym floor.He is approachable & efficient & is always either fixing, putting away or cleaning the gym equipment when I attend.Thank you for doing a great job & helping to make our gym experience a positive one!

Staff always friendly and gyms always clean, and good value

The gym is well equipped and clean. It has the Lifestyle / Hammer Strength machines and cardio equipment you'd expect, but also as a differentiator it has a functional fitness room which has a sled, farmers walk handles, punching bag, plyo boxes and more. It's a top gym for a local commercial setup

Members have 0 gym etiquette. Impossible to get equipment at all times of the day, members hogging equipment for a hour+creating queues of 4-5 people waiting to use one piece of equipment. Dumbbells always in wrong spots.