Beacon Lighting Moore Park

We were sent to Beacon at Moore Park by our electrician, first home buyers with no idea and Nadja was incredible. She answered all of our questions and really took the time to understand the look we were going for, guiding us through our options all within our budget. Couldn’t thank her enough!

Fantastic customer service. I placed orders for my clients over the phone and the team are terrific!Thank you for arranging my orders for me!

Rang a few times to ask if they could replace broken shades for hall lights. I rang Moore Park my closest branch. Lady said I can’t get to phone leave a message. Mailbox it said was full. You advertise Beacon ad nauseum every night on “The Block” I need the same service you advertise. I need to speak to someone who can help.

I had a fairly long shopping list of items I needed to repair several lamps: new retaining rings, 6 lamp shades and some 8 watt warm white Edison LED globes. It was 3pm on Friday. The shop had one customer and one assistant. They were deep in conversation which did not seem about buying lamps but general chit chat. I went to the counter, waited 10 minutes, walked over to where the pair were talking to make my presence obvious but no acknowledgement of my existence, meanwhile two more customers walked in, also seeming intent on purchases and waited at the counter. After 30 minutes I walked out in disgust. I wonder if those other customers ever got served? I go back to buying online.

Liz was incredibly helpful with her advice on how we can fit lights in our living area. She provided alternatives and examples that other customers used in a similar space. Very impressed.

Worst customer service. Woman shop assistant was condescending and was not interested in providing any help or advice whatsoever.

Kyle went above & beyond with a large order I recently placed. So knowledgeable about the products, very friendly & professional. Highly recommend Beacon after his help.

I shopped at Beacon Lighting in Moore Park on a very busy Sunday but still had room to move around safely and see each product. I expected to have more to choose from but the products on display were still quite nice and o found something to sit my needs. The casual sales assistant was nice and helpful.

Amazing store! The manager and all the staff went above and beyond helping select suitable lighting. Cannot recommend this store highly enough.

Great selection of pendant lights, chandelier and fans. A bit over priced but good quality products.