JS Tech Australia

Half the time this supplier lists thing in stock that are not, then when you purchase them wont send the order and just give you store credit. You loose money on shipping and disapoint customers. But other than that they have been a good suplier too me, it just gets hard during this difficult time.

Company sends out broken parts, wont reply it even after contacting them, they want you to pay for postage to send the broken item to them and than never send out a replacement.... the company is full of scammers.... go to easyphix.com.au if you want quality parts and hassle free returnsHave reported them to ombudsman and office of fair trading for being scammers.

Their customer service is dodgy. Sold copy as original refurbished and refund process is very slow. Avoid this company. They keep saying that it might be warehouse mistake.When I contacted, they said they will check item and let me know. But, there was no response. Over the phone, they pretended to consider the customer but they don’t care the customer. I will contact Paypal/consumer affair. If required, I will claim the chargeback to bank. Also, they said I posted false review, so I added photo as evidence.

Products and price - OK, dispatch is abysmal, follow up is non-existent, customer service is appalling and so slow that the sun will die out waiting for them to get back to you, overall terrible. All this from a customer who was chasing me to be a customer, completely hopeless.

DO NOT BUY! Battery lasted not even a month, tablet started to shut down from 80% charged to 0 right away. ALL CLAIMS THAT BATTERY SOLD NEW ARE FALSE. I have a invoice and battery to prove it! I hope that this review helps to shut down you false business of reusing OLD batteries and selling as new, it clearly was damaged and out of another refurbished device based on the prime marks and comparing top original!AVOID!

Never had a problem. Spoke to Sam (I think the owner) and customer service a few times and they have always been helpful. Some reviews have said they're scammers, but I absolutely disagree and think that's unjust. I can't say that the quality of their parts are premium since I don't buy their OEM/Original" stock. I intentionally buy the cheaper alternatives

i ordered some parts, everything arrived except 1 item so i contacted to ask what had happened.Next thing they had issued a refund for the part and that was it, but i still required the part.So what? They expect me to order again and pay for a second postage for their mistake.So i contacted them again to ask that question and apparently they are out of stock.apart from that my order arrived in good time with no issues except what i have written.

VERY good service have been ordering parts for the last few years, always on time and very good communication, parts arrive well packaged and secure.

As a professional phone repairer, our business has come to know the who's who of both domestic and international electronics parts suppliers - and JS Tech have never distinguished themselves as being worth the time and money.Over several years of diminishing purchase quantities, we have found an extremely high number of faulty parts - which not only translates to a loss of time and professional reputation, but also finance through postage expenses.....despite this, we have always treated JS as a 'last resort' when the risk had to be taken.The last straw was their decision to sell us an item which they do not even carry in their shop! After a month of waiting, we have lost a customer and many times the value of the part we purchased.Do not use this business unless you are prepared to purchase a faulty or sub-par quality part.

Customer service is none-existence. I ordered a phone screen back in September 22. Ever since I placed the order my account got suspended. I made multiple attempts to contact them (phone, email) to no avail to a point I thought they must have gone broke or closed the business. 6 months later I started receiving promotional emails from them. I reached out to them and managed to activate my account. I then asked them about the order which they did not fullfill, and they're like you should have got back to us in 21 days now we cant do anything for you.I'm like what do you mean, you havent shipped it!! it doesnt matter if I didnt get back to you or not!! (which I clearly did, but they did not respond to me). avoid them at all cost!!!! I used to do a lot of business with them but this is the second time I got burned by them. I'll choose other business who actually care about their returning customers. I would have given 0 stars if I could!