Martec Australia - Ceiling Fans & Lighting (No Showroom)

Significant Safety Concern - Martec Albatross 84Our Martec Albatross 84” DC fan fell

EXPLODING BATHROOM FAN/HEATER IS ALMOST USELESS BUT EXPENSIVEIn August I purchased a Linear Mini Extraction Fan with LED Heater for my bathroom from Martec. My electrician installed it but it was faulty, the fan turned on/off every few seconds when the heat lamp was turned on. Finally the lamp overheated and exploded, tripping the fuse and switching off all the lighting in my unit. Despite many calls/emails from myself and my electrician to Martec when the problem first occured the company insisted that the product was fine. It was only after the lamp exploded that they agreed to replace it. After waiting two months a new heater was installed this week. The fan still turns on after the heat lamp warm up, which realistically extracts heat directed into the bathroom too. I wish I had purchased an older-style heat lamp in the first place, would have been more efficient and certainly cost me a lot less in terms of money and wasted time. I'm just hoping this replacement product isn't also faulty.

Remote receivers wiring harness and plugs not compatible with the fans plugs and harness and the online wholesaler on selling retailer said it’s not their issue and to sort with Martec then advised by Martec to cut the plugs and hardwire them with a licensed sparky even though they are advertised to being simple plug in accessories? Not very professional for a big brand product?Curious if anyone else has had the same experience?Just adds more complexity and cost to install so be aware?Hope the fan and light actually work okay once rectified?I would prefer a refund especially now reading all the very poor negative reviews and the misleading false advertising about the plug and play set up?Unbelievable really? When do you buy something new and have to modify it to make it work? Really?

I recently bought a square flow 240 bathroom exhaust fan for our small ensuite. It was to replace an old airflow brand. The unit does not extract all of the steam from the ensuite, and it's not the middle of winter using hotter water. I called the supplier who offered an exchange just in case, but if it is the same after replacement, then it is just the way it works, basically bad luck. I believe that it is the unit itself as it definitely is functioning correctly, just not as good as an old fashioned clipsal exhaust fan. Whilst it looks nice and modern, it doesn't perform as it should. I will be removing it and installing a different make and model.

AVOID!We purchased 7 fans with remote kits and installed in our house. We have had nothing but problems with the remotes, they consistently stop working, we've also had one of the led fan lights stop working. All this in under 12 months and martec are refusing to come and repair the light. Martec came out to inspect and are now trying to charge us for there faulty products. We have also incurred significant expense of getting electrician to come and inspect to verify that the martec parts are at fault.All please avoid this company the parts are faulty and if they do come and repair they will try and blame it on you and charge for it which is disgraceful.Martec as per my many emails feel free to provide me with replacement remote kits that aren't faulty and come and replace my light that's stopped working.

We Purchased three Martec 3 in one Countour 2 units for our place.After 7 months the fan stopped working in one. We tried to claim under warranty however Martec tried to make this process as prohibitive as possible. Offering to send an electrician out at the potential cost of more than the units initial cost to take a look. Asking if the switches were their product in an attempt to void warranty, even though the electrician says the switch has nothing to do with the performance of the fan.If you looking for a reliable product backed by a decent warranty keep looking.

What a dud of a product this was...Was given a brand new Martec Lifestyle 52 DC ceiling fan.First few months it worked fine like it should then after that

Bought 10 Zodiac fans for my new house. In the fan catalogues for 2020 and 2021, it mentioned that this fan has up to 8 hour timer function but in realty it does not have timer function. When I contacted Martec about this issue they said it is misprint and refused to do anything. Misprint can happen in one year's catalogue but it is there in two years catalogues. This fan is still advertised on many online websites as having timer function. This is clearly a misleading advertisement. ACCC should take note of this. I wish I could give zero stars.

They just manufacture cheap poorly built and engineered products. Our fan couldn't extract the steam and water Water wrecked the Led light underneath twice, water pooled on the floor and damaged the ceiling. Electrician checked twice and found nothing wrong with install. They refused to talk about warranty and asked us to tamper with the product and remove a part while still under warranty!The product is not fit for purpose, they will not honor stated warranty.I'm hoping it's not an Aussie ran company because the way they act is Un AustralianNo integrity company.STAY AWAY