EvoHeat

We can highly recommend Evo Heat Josh is a fantastic rep. Nothing is to hard or out of his range of expertise.This is one of our installations. The customer was very happy with the end result.

I’ve got the Fusion X13, I’ve had it for Four years and every single year there is an issue with it. Unless I have just a lemon I do not recommend this product, back up service has been terrible also. Although the same issue has occurred since within warranty they have no longer covered it under warranty after the 12 months.

I was recently in the market for a new heat pump. I was going towards the Madimack units but discovered their Winter performance wasn't as good as Evoheat's. In fact, smaller Evoheats showed better heating than the larger" Madimack models. Crazy!I'm really happy I chose the Evoheat Force and our spa and pool are nice and toasty!"

Shared from one of my clients.I want to thank you for your solutions and assistance in my change from gas to the water pump for my spa.With the temperature changes and cold nights I have never had to adjust the controls!The Spa is always ready for me and I am finding it a little bit of heaven.If any of your clients need convincing about the benefits of making the change please give them my number."Not only is she very happy with the performance she is also saving approx $600 on her utilities bills a year."

These heaters are fantastic in quality, performance and value for money, Evo Heat is a proud Australian owned company, they have outstanding service with a true National footprint. I am a proud distributor for Evo Heat and although many other brands have approached us we know who the best in the business is.. Evo Heat go no further.David WebberManaging DirectorLegend Products and Services

An exceptional product with equally amazing customer support. We strongly recommend EvoHeat above all others.

With Adelaide Pool Mart it's all about, No problems, only solutions! Just like this Force 24i roof install. We only partner with the best trades and products like EvoHeat to always find a solution for your pool needs.

The customer service is beyond horrible. Our machine broke and I’ve spent three weeks trying to find someone from Evoheat to come service it. Called the number on our machine, got redirected to an online application form with promise of someone getting in touch. Waited 3-4 days got no response. Called again and was redirected to someone called Nathan who promised a call back from someone else. Who called back after 3 more days then redirected me to another company who I have since heard nothing from. If your company is so busy with so many broken heaters, it’s probably an indication of the low quality heaters you service.

We had our EvoHeat i-Force 17 installed 18 months ago. We were advised to go a bit bigger than our needs and we were glad we did. The unit worked really well for us and was great at heating the pool in a reasonable amount of time.Unfortunately our unit had a fault that came up at the end of 2022. The technician who came out said that we were just unlucky and they rarely have issues with EvoHeat units (the technician services many heat pump brands). Although we were shocked to have a fault so early in the heat pump's life, we understood that sometimes these things happen. Based on the opinion of the technician, we were confident it was a one off and not indicative of the quality of the heat pump overall.Due to the issue, we had to get the problem sorted under warranty. This is where the angst starts a lot of the time with companies so I was unsure how it would all go.I have to say, EvoHeat and the Sydney tech team at Image Air Conditioning who service warranty issues for EvoHeat (Jason and Mark) have been exceptional in rectifying the problem, going above and beyond expectation.Due to the Christmas shut down, we were unable to get the fault sorted before the holidays. EvoHeat were aware of this and made sure we were seen to first thing when they opened for 2023.We have guests arriving tomorrow and I mentioned how we wanted to have the pool warm for everyone to swim so Mark from Image Air Conditioning and Anthony Zantides from EvoHeat got everything fixed in one day for us! Anthony even personally drove across Sydney to do the unit pick up to ensure everything was up and running asap for us. The replaced a lot more than was needed just to be sure we don't have issues in the future.I am seriously impressed by their care and commitment in solving our issue. Whilst our repair was disappointingly delayed due to the holiday break, they have ensured that the solution was delivered promptly today for us.I highly recommend EvoHeat and Image Air Conditioning - if I could give 10 stars I would have!We now know the quality of the EvoHeat product is matched by the quality of the customer service and support they provide (and same for the technicians they use in Sydney to work on warranty claims).

Evo Heat have been a great company to deal with. Service, Delivery and Performance has always been A1.