Air Everywhere Victoria

Terrible Experience with Air Everywhere Victoria• Saw smoke from aircon unit and was told by Air Everywhere technician that it was steam as it was supposedly defrosting• Less than 10 months later my 8 year old aircon unit was completely dead with 3 error/ fault codes were still showing on panel from previous visit. This was contrary to original invoice stating that there were no errors recorded on panel. The aircon unit was hardly used for heating during this period.• An offer to refund the call out fee was made as an attempt to resolve my complaint “that their work had not been done to my standards” which was described as a goodwill gesture.• This became a much dragged out affair as they disclaimed all responsibility. The entire air-conditioning had to be replaced due to those faults.• This was eventually taken to VCAT with a negative outcome for me. It felt for me that the VCAT member may have been bias as he mentioned that his nephew also worked in the refrigeration business.• I would never trust or recommend this company to do any work for me again or anyone else.