O'Connor Vet

My boy Arlo was treated perfectly and was never under any duress at all. It was a delight to know he was in such good care

Sage vets take care of my treasured doggo and budgie. Unfortunately my dear old 13 year old budgie was unwell and I must say, Stephany and the team took great care to put my pet to rest and support me. I really appreciated their kind and gentle care on a difficult day, they went above and beyond. Thankyou Sage vets!

I saw Dr Gerard with my dog some time ago. Throughout the consult he forgot my dogs name several times and referred to my dog as a female despite me correcting him each time. My dog underwent expensive tests and was put on expensive medication. I was told that he would need to take these meds for the rest of his life. The medication made no difference to the issues my dog was having. I have since seen an independent vet for a second opinion and they confirmed that my dog was incorrectly diagnosed with what they described as the latest fad diagnosis. The vet nurses are lovely but I don't trust the vet I saw and will never return.

Very good vets. Small practice. May need to go elsewhere for major surgery.

I always seem to get novice vets more eager to upsale on procedures, and not focusing on what the appointment is for.Flying overseas with my dog and to arrange vaccinations, and novice vet spent more time trying to upscale dental teeth extraction and knee surgery procedures than paying attention to health checks and what vaccinations were required... and the issuing a certificate that was practically useless. Having to email them to rectify what should've been straight forward.Go to SAGE Booragoon, as they are way way better.

Sage vets have gone above and beyond for our 12 year old boy with dementia, Alex. Always available and ready to fit us in, so understanding and caring.They genuinely care about your pets and treat them so beautifully.

My partner and I are currently travelling Australia full time and attended Sage Vets on South St when a wound on our pup’s paw opened up. It upsets me to write this review but we are feeling really disappointed and slightly frustrated with the customer service and lack of organisation with staff being on different pages.After having Dusty put under to be operated on, we had three calls, from three different staff, saying three different things.Staff member 1 advised he should be ready at 4:00pm, whilst calling him the wrong name several times during the call.Staff member number 2 explained that they’re not 100% sure what time he will be ready, so we would receive a call to let us know when to come.We waited for that call and were phoned by staff member number 3 advising us at 4:20pm that we had missed Dusty’s discharge time at 4:00pm despite the fact we were told to wait for the call before coming.We had actually been sitting out the front of the vet waiting for the call to pick him up as we were eager to collect him. It’s disappointing that he was ready, and we were not notified as the staff’s wires obviously got crossed.Upon arrival, we were given the bill and Dusty’s medication and that was that. I actually had to request for the staff to tell me what had happened in Dusty’s operation rather than that information being forth coming. Not only is Dusty extremely important to us, I also paid over $1,000.00 and had no idea what for until I pressed for information.We do feel that Dusty was cared for, however we feel that we were left in the dark and had to press for information rather than the staff helping us understand exactly what was going on. We were to go back for a follow up but due to travelling we have to go elsewhere. Even if we were still in the location, we would be finding another vet to attend.

They were very good with the passing of my Millie. They even took her footprints and sent them to me with a nice card

The vets here are exceptional - so knowledgeable, caring and attentive. Nothing is ever too much trouble, they’re always happy to offer help, whether you’re visiting in person or just calling to get some advice. And after a visit, they always call the following day to check how your pet is going. Highly recommend.