Denhams Beach Care Community

Couldn't ask for more compassionate, empathetic staff. My dear friend is treated like family - with complete warmth and respect. I cannot express my gratitude to these wonderful people!

Had to put my wife into nursing home September last year, due to dementia and falls, It was a very daunting time for our family. But the Opal is Perfect, The staff are all very caring and compassionate.

I get good care and attention and any help that i need. I'm very happy with the activities that i go to such as exercises, bingo and roller cricket(my favorite). All the nurses are nice and helpful and the food is enoyable.

My 96 year old dad is very happy living there. Staff all very helpful, caring and friendly . Nothing seems to be a problem. Highly recommend the Opal at Denhams Beach.

The people at opal have looked after my parents in their twilight years very well. My mother is very happy. Seems to be many activities. Rooms clean. The only thing I fear is That the angels wearing the uniforms are overworked. But you would never know it from their manner or the quality of service they provide. Rotating shifts of nurses.

The only positive is there is a small handful of beautiful staff..However all the women in management rolls have a lack of compassion for family, poor communication skills with many emails left with no response and phone calls not returned and 0 respect for the residents wishes.I have been continually giving feedback and given false hope that their behaviour would change.Very sad that I went from visiting daily to now feeling sick by the thought of having to make any contact and visitations have been made uncomfortable and most of the time impossible.Ultimately my loved one has suffered most, after loosing his wife he has sat like a zoo animal, only attended to when he needs assistance with meals or bathroom visits.This facility needs to be assessed by the royal commission!! DO NOT MAKE YOUR LOVED ONES SUFFER IN THEIR HANDS** edit. 6months past the response and again I have waited over 24hrs for an email. I have recieved 0 updates on my loved one & wasn't even contacted when he was transferred to the hospital in a critical condition, even AFTER confirming wks before that I am still primary contact.

I have worked at Opal in Denhams beach for more than 4 years. And all I can say about my experience at Opal was fantastic and memorable. It was my first job and I learnt so much from this place. I would strongly recommend this place for work. I would really thank you and appreciate the support, career growth and professional development that has been offered to my by management team and I love to thank my fellow RN’s who were always helpful and supportive. Thank you to all the other team members for making my journey joyful and memorable.

Terrible place...2 staff members to look after over 160 residents. My mother’s diaper wasn’t changed she got a uti and a staph infection...we took her out and moved her to Ainsley house in Sussex inlet...best thing we ever done!

I have a very good experience working at Denhams Beach care community. The team are excellent and the residents are very nice.

Opal Denhams Beach certainly do live up to their values of compassion, respect and accountability with exceptional staff throughout the home.