Westbourne Park Psychology

Joanne is very warm and friendly, I felt an immediate connection and very comfortable talking to her. She listened carefully and showed heartfelt concerns about the issues I was sharing and needed support with.

Was recommended to a different psychology place by my doctor but they were booked for the next 6 months, so was referred here.Ended up doing 4 sessions here and was extremely disappointed. Was unprofessional and a really bad experience. Told me in one of the sessions that we didn’t have anything more to talk about and that I didn’t need anymore sessions, despite not actually asking for my input on that. Was also extremely dismissive in sessions. Cancelled the remainder of my sessions and when I requested my record from my doctor, the note from the psychologist said they were unsure of why I’d cancelled my remaining sessions.Would never come back here. Was a massive waste of time and money, so many other businesses that aren’t purely focused on monetary gains and actually provide a benefit to the client.

I highly recommend this practice for their professionalism and skills , they are very caring and have a personable approach. Being a foreigner with no family here and COVID pandemic ,my psychologist has been very supportive and given good guidance.

Sadly this place is more concerned about money than a persons mental health. After having my dad bleed to death in front of me and asking to reschedule a appointment due to illness i was still charged $100. Attempted to call multiple times but only reached message bank. A customer is also charged close to $150 out of pocket already ontop of the mental health plan rebate.The Phycologist i spoke to twice was very professional but unfortunately the business is more focused on making money than assistance.Very disappointed and at a time i was really looking for help. I will be telling my GP and others to avoid this facility.