Chemist Warehouse Broadmeadows

Agree with other reviews about super abusive staff. Especially the rude older brunette woman working there Wed 12/10/22Tried to return a product that was empty with receipt and was attacked and abused staff. Horrible way to treat people. Shame..

They are rude and couldn’t careless about the customer. I rather travel further than go there .

It’s worst CW I have been, very rude staffs and security guy, no one help with the frgaence area, the tester are all faulty, you CAN NOT try any perfumes due to the pump are faulty, I think their staffs took all the spray cap off them avoid people to try, there is no any single one has the pump, go have a look, you will know what am talking about.The Worst CM!

If you’re ever struggling on which perfume to get when there’s no testers which most of the time there isn’t. I would suggest you to get help from the lovely Indriana as she’s always recommending the best options to purchase and will be going back again!

Beautiful young lady named Lourds is an absolute delight! Extremely professional and polite.

I have been to this pharmacy a few times and have been served by a lovely young lady named Lourds. She is a very kind, well spoken and professional pharmacist and I have got that level of professionalism from her every time I have popped in to get my prescriptions. My encounter with her is one that keeps me coming back to this store. Keep up the great work!

The worst chemist warehouse staff ever. Extremely unprofessional and unhelpful.One staff says, i’m putting new promotions so can’t help you. The other, who apparently was the manager says find it yourself, we’re a busy store and always understaffed. Can’t help customers find stuff.

Our experience is awful at this Broadmeadow chemist warehouse, we would rate negative 5 stars if we can.My father with previous lung cancer history is going back China for 3 months, he got a script from the doctor for paxlovid and went to this chemist warehouse for the medications to keep in hand just in case he needs it in China.This chemist gave him paxlovid that’s going to expired in February this year, so basically in 2 weeks time. I mean different customer Ms have different needs, if we have Covid now, of course we will take it. However our situation in the case is different, is for future purposes. We talked to the staffs, they said all paxlovid in Melbourne have expiry date of Feb, can’t source any meds with longer expiration date. They gave us the script back and said will refund us money on Monday.We Went back Monday, they said their EFPOTS machine can’t do the refund of $2319. The amount is too big , I just wondering if they can take the payment that big, why can’t they refund. They sent my dad to bank and said it’s because his card is faulty, and my dad waited 2 hours in the bank and then being told nothing wrong with his card. It’s still chemist warehouse problem.The chemist staff then told my dad to go back Tuesday. So my poor dad just being sent back and force because just because someone in the chemist not capable of doing his job.The climax of the story happened today, my dad went back to Broadmeadow chemist warehouse , the practice manager there said they found something with longer expiry date meeting our needs.And we went, but Guess what, they just put a printed label with new expiry date saying august stuck on the old medication , you can actually see through the new label and read expiry February underneath, how professional they are, I feel I want to clap for them for their creativity and unprofessionalism.We raised our concerns, the practice manage just throw all these Pfizer company documents in our face, saying it’s legit. And asked us to contact Pfizer ourself, just a question if we can do everything ourselves, why do we need a pharmacist, why do we need you. In the end The practice manager just said have no time to help us.We just want our money back now, we trust the brand that’s why we come to you at the first place, your practice manager is not professional, incapable of handling difficult situations, and not sympathetic , understanding towards people’s needs. What a shame! And how desperate, frustrated customer Will feel when the practice manager just telling them I am the only boss here, I can’t help you guys, either listen to me or have bad luck.We will raise this issue with higher management, you are the boss of this chemist, you represent chemist warehou, you can’t help your client , very good.

Friendly and helpful staff:Quality of products:Clean and well-organized store:Overall satisfaction: GoodGood service although It can be Better thats why Reduces in Stars… Too much time taken by Every Pharmacist Every-time you go there… Not Much Space to Seat…

friendly staff who show me to the aisle of the product that I need. Gotten my stuffs on discounts.