Chemist Warehouse Springvale

Most of the staff look extremely unhappy. One staff was yelling at the other customer when the customer was asking for a specific brand (staff: this brand is here, that brand is here, THEY RE ALL HERE). Like with the number of products in the store, it’s understandable for the customers to not be able to spot the product. There’s no need to be passive aggressive.The staff at the cashier was rude and ordered me around. I have never been to a chemist store where the cashiers make demands and get annoyed at the customers. I will happily spend my money elsewhere. I feel like the staff really need days off, the atmosphere was so depressing

Chemist warehouse Springvale is a great overall local pharmacy. Located along the busy Springvale road, parking is normally obtained at the Woolsworths adjacent. The pharmacy staff are quite friendly and get your scripts out efficiently. The store is generally clean and tidy. Opens till 9pm and there is security at night for peace of mind.

Very disappointed about this store. I did price match, it took them around 30mins just for check price and then they didn’t allow me get more than 1 item and said that was their policy. Never come back.

To the owners Chris & Arthur. I'm going to let you know what you don't see  and I'm sure don't know what is going on!What is happening with your store. I've been picking up my parents scripts for over 4 years now.  What has happened to all your nice friendly staff. You seriously need to look at who you are employing. The atmosphere there now is dead! your staff look overworked and under paid. There's only one female staff who actually gives you some service and says hello with a smile and always helpful,  But as for the rest,  they don't care. Can't be bothered or they walk away when they see that you are about to ask for help.I cannot believe the amount of staff you have had start but  they don't seem to last!! Why is that? The following week another new face. This one male staff who had been there for a while was too busy making a mess in the first aid section with stock all over the floor that I had to watch my step to walk over them. He was talking and laughing with another 2 male staff about another staff. They were laughing away couldn't care less about helping me. How toxic!!From what I heard and saw,  you should replace those lazy male staff while the females in vitamins and skincare and one other male staff were slaving away.It's very disappointing to see!. Who is your manager, I don't think I've seen one since Joe left. Do you even have one? I just don't want to have to change stores. I'm sure im not the only one who sees this. Good staff are hard to find and keep.

A huge shout out to Lisa - Intern Pharmacist from Chemist Warehouse - Springvale who always goes out of her way to help when it comes to both my parents and myself when it comes to Escripts. She’s so well mannered, calm and helpful.Many thanks to the whole team.Arthur, Chris, David, May, Melissa, Zeynep, Joyce, Alina, Stella, Johann, Isabelle, Kenny, Fiona, Johann, Joe, Brian, Victoria, Alison, Fragrance, Ashley, Narenda, Justine and Joseph.I have been getting my medication from them for years. It’s my go to for advice, medication and vitamins. Trustworthy, reliable and caring. Best customer service here. They always look out for me too. Highly recommended.

I go there often and it’s been great till today 14/01/2023. I was served by a very rude Asian lady name tag said May. She definitely shouldn’t be behind the counter. I was very disappointed with the experience I had in store.

Disgusting service!Finished a 12 hour security shift and went in to get some vitamins and protein. Was constantly circled and followed by staff. Went to the counter and was stared at for a solid 20 seconds as if the staff didn’t think I could pay for my items. Once paid for, they stood there and didn’t offer a bag or even move the items forward for me. I had to lean across the counter and load my arms with my items and walk out the store. Absolute disgusting service, unprofessional staff and not worth spending your hard earned money there.

Stopped by for a quick look at beauty products to kill some time with a friend and received some really useful and great advice from Tori (Victoria?) for some skincare products that we were looking at. Was really impressed with her knowledge and she was very helpful :)