Zamel's Jewellers - Bankstown

Good old customer service. Our assistant Michelle of Eid was great. She was a great help. I dont write reviews but it was such genuine service that i had to. Thank you Michelle Eid for the help.

I love to buy

Michelle and team were lovely and looked after me! They cleaned my Zamels ring I bought a few years ago and did a lovely job.

Very disappointed with their lack of professionalism.I received a text message letting me know that my item was ready to pick it up yesterday 9:00am in the Bankstown branch.I asked for permission at work to pick it up and unfortunately my item was not ready.The store can not give a date to pick it up. If I selected the option to pick it up is because I needed my item asap.In my experience, I would not recommend you guys due to a your lack of professionalism.

Friendly service from Michelle and Joanne, good range of products. Helpful, respectful and good attitude to customer, will consider keep coming back.....

Unfortunately disappointed with my experience here over the weekend. Following some christmas shopping, I decided to stop by to have a look at white gold wedding bands. Upon entering the store, I received a lack lustre greeting from the two sales assistants. After stating what I was looking for, they both stood looking at eachother for a while, as though waiting for the other to serve me. Finally, one lady led me to where the wedders were. Her sales pitch went as follows I only have two white gold ones and they're thicker than you need. I could order the yellow gold one in white gold but it's too late to order now". I found this quite affronting as I had not even mentioned when the wedding was for. Her dismissive attitude meant that she didn't find out that my wedding was not scheduled until at least September 2021 - plenty of time for an 8 week special order. I would even have been prepared to wait months. I used to work at Zamels in Queensland throughout university

For the person in your life that appreciates Luxury but is after something a little different, you must see Michelle Eid at Zamels Jewellery. Not only is she honest, she knows her jewellery! Time and time again I am amazed at the consistency of the best customer service experience I receive at Zamels.Whether you're on the hunt for dainty sleeper earrings or gold bangles, buying good quality jewellery doesn't always mean you have to drain your bank account to do so. Michelle will help you find decadent and elegant gifts for the loved ones in your life. She does this with patience and passion ensuring your needs are met. I love buying beautiful unique pieces for friends and family. I can guarantee that you will always find the perfect gem at Zamels with the help of Michelle. Thank you Zamels & Michelle...you are a diamond in the rough!

MICHELLE what can I say about gorgeously lady I ever met, friendly , helpful and amazing customer service , thanks a lot MICHELLE.