Family Focus Dental + Medical

Kim is my GP of choice and I take my kids to see him as well, he is detailed and does not rush appointments. He is always kind and caring. I recommend this GP clinic to other friends in the area

Thank you so much for giving support to my family and me whenever we are at your practice. We have received nothing but above-and beyond service from you. We appreciate your calm , professional nature and exceptional care.

My 3-star rating is based on my experience of visiting Family Focus Dental Care and my interaction with the reception staff.I made a booking through their online system with an understanding that it would be 1-hour slot as I wanted to extract a molar tooth which had been through a root canal treatment earlier on (2-years ago at a different Practice).The dentist clearly identified that the earlier root canal wasn't done properly and suggested a proper root canal treatment with a 50% probability of saving it or go with an extraction. I opted for extraction. Now, a single extraction in my case was quoted at $365 with my private dental cover contributing to about 50% of it. The initial consultation + x-ray + photos were covered by my dental insurance.Now, why they lose 2-stars?The online booking system does not clearly tell you the duration of slot thereby it is advisable to call the reception and book an appointment over the phone. They can certainly improve the booking system to clearly indicate the time-slot that the patient is booking for.The extraction cost is quite exorbitant. I got my tooth extracted at a different Practice in the 5 km radius at about 44% of the quoted extraction cost. This was a major letdown for me as I believe extraction costs shouldn't vary that much in these suburbs.This review is more of a feedback to the management and to prospective clients.

I came here for dental check up just because it’s very close to home and I also attended the GP here (they have both medical and dental services at one place). In the end I had great experience with good dentist and lovely receptionist. Will keep coming back. Thank you!

My 10 year old son had to have 2 baby teeth extracted, Dr Ooi was so gentle and and considerate when she was doing the procedure that whenever he tells people about his experience he adds in that she is a really good Dentist, I don't think you could have much higher praise than a 10 year old that thinks your a good Dentist after having teeth pulled. Can't recommend her highly enough!

I first visited Family Focus to get my wisdom tooth taken out that. I was a little nervous as I’m not a fan of any dental procedures and also because this was my first time at Family Focus. However, the nervousness quickly disappeared after I had my first consultation with Dr Cha. He explained to me in detail about what needed to be done and I didn’t feel like there was any sort of pressure to commit to something that I wasn’t comfortable with. The procedure went smoothly and I was extremely happy with the little swelling after. The reception team are lovely to communicate with and are super responsive with any changes that you need. So glad to have found my new dentist and would recommend anyone that’s looking to change, to visit Family Focus.

I went with my partner for his clean up from Dr. John Tran and my partner was very happy with his treatment, he was very friendly and professional. I was impressed by the place as well. It was clean and nice. Overall it’s a 10/10

Highly recommend. Dr Simon attended to all my questions and was caring and understanding throughout the process. He puts my needs first and skilled and knowledgeable. Really make me feel like there isn't anything to fear when going to the dentist now. Reception and staff are equally as friendly.

My husband and I had a great experience here.As the first time coming, the receptionist explained my questions patiently and the clinic is very new and nice.And this is the first time I can understand all problems and solutions of my teeth. Because we are not pretty good at English, so we can not 100% understand the dentists before.Dr.John is very professional and responsible. He find good ways to let us understand everything and give our instructions to maintain oral health, and make us feel relaxed and happy!Highly recommend!

I recently visited Family Focus Dental, and I must say that I am thoroughly impressed with the level of care and professionalism I experienced during my appointment. From the moment I walked into the clinic, I felt welcomed and valued as a patient.The reception staff were friendly, efficient, and took the time to ensure I was comfortable and understood the process. The waiting area was clean and inviting, with ample seating.Dr. Vu was an exemplary medical professional. They took the time to listen to my concerns and provided a thorough examination, explaining each step of the process. Their knowledge and expertise were evident, and I felt confident in their ability to provide the best possible care.Throughout the appointment, Dr. Vu exhibited a compassionate and respectful demeanor, which made me feel at ease and valued as a patient. They also took the time to answer all my questions, discuss my treatment options, and ensure I understood the next steps in my care.The clinic's quality of care the efficiency of the support staff made for a smooth and stress-free visit. I can't thank Dr. Vu and their team enough for the exceptional experience I had during my appointment. I highly recommend this clinic to anyone seeking top-notch medical care and outstanding professionalism