Lounges Plus

Purchased an incredible lounge suite. Just have to get myself off this comfortable zone. In this challenging logistics time due to COVID there were some small issues with receiving into Oz. The solution they gave suited me incredibly well. Could have been a poor experience but ended up being EXCEPTIONAL CUSTOMER SERVICE.

Would have to be the friendliest service I have come across in a long time.The ladies were very friendly to my children whilst we browsed.Highly recommend

Every Staff member we came into contact with in store have been fantastic! They met and completely exceeded our expectations. I was blown away with their ability to drill down to our needs and support us to make decisions in line with those needs. Even the kids were satisfied! Would absolutely recommend this store to anyone seeking lounges, tables or bedding as they have a really great range at brilliant every day prices.

I bought my lounge from here years ago, and it's never had a problem. Looking at upgrading thru them soon. An Incredible range of lounges.

Very helpful. The lady who assisted us was very knowledgeable about her product and assisted us to choose the right lounge.

If I could rate no stars I most certainly would. The customer service when I attended the Tamworth store was not exactly friendly and the saleswoman kept trying to sell me more expensive tables when I had already advised of the table I wanted. I ended up getting so confused I went home and ordered the table online. That was early March. I was told it would be 6-7 weeks which was totally fine. After two months, I was called and advised it wouldn't be in until the first week of June. The lady I spoke to sounded hesitant at best. I questioned her as to whether I should cancel the order, she told me I could, but that it should be in. I asked her if she was sure it was coming and she said hopefully". First week of June I was advised it wouldn't be in until mid August (via email) and the information provided indicated that the table had not even been BUILT let alone was ready to send - so I called the Tamworth store to cancel my order as per my previous conversations. The lady I spoke to tried to make me pay 30% for the privilege of cancelling my order on a table they had sold without actually having

Joyce's team are fantastic.Their after sales service is 2nd to none.The whole team are so accomodating when it comes toFurnishing out new or, updatingCustomers homes.Prices are very competitive againstany other furniture store in Tamworth.

All staff at lounges plus with my recent purchase were amazing. I love the Australian made products and they had fast delivery considering it was made from scratch.I have brought many other things from here and even get family and friends to shop here too.